This was the best hotel during our month-long trip around Japan. Friendly staff, clean, spacious, comfortable room, great shower. We could use the coffee machine for free. Highly recommended!

We used the washing machine, but the powder is dispensed automatically. After washing, the laundry was not clean or fragrant enough. We would have liked it more if the hotel offered a dose of powder for a certain amount of laundry. This is how it worked at another hotel and the laundry was clean and fragrant.

The location is great and it is just beside the express way with free car park. The room is good size and super clean. The staff were very friendly and we have room for both Mountain View and sea view. Although there is no restaurants in this hotel but the common area is so cozy with coffee machine and lounge area to rest. We have breakfast everyday there with the food we bought from the nearby (5 minimum walk) supermarket. There are microwaves and toasters. There is also a little store in the hotel you can buy food. Perfect for visiting Kumamo area! Highly recommended!

The only thing is the room has no bath tub so I rated 9 for this property. It would be nicer to have a bath after long walk in the mountains

Well located. Even though there isn’t meals provided or a restaurant inside, the staff will recommend many food options nearby. They also have a dining table and microwave oven for those who buys their own meals from elsewhere back to eat. The room is spacious and very comfortable to use this as a base to go other places of interest nearby. We stayed 3 nights.

We loved everything about it.

Fairfield's beds are the best. We hiked alot and it was always great to return to a comfortable space. Hotel also provided amenities and coffee/tea/hot water that we could take at any time of the day. With a car, this hotel could definitely serve as a great starting point to explore Wakayama and the old pilgrimage routes. The front desk - who went above and beyond to help us in every single way possible - from food to hiking to umeboshi recommendations - we want to thank them for being so patient with us, us being travellers that had researched about Wakayama via the Internet and finally arriving and realising we were at a loss with where and how to go to places! A huge thank you to the Thai front desk staff (sorry I didn't manage to catch your name!) who shared with us so many pointers and recommendations from our check-in to check-out, and Yamakado (I think I might have read your name tag wrongly, sorry if I got your name wrong) and Morinato for being so kind to recommend umeboshi that I tried back home - I really loved the honey one - you were both right, it is delicious! I'll definitely make a return trip to Fairfield Mie again if I can. Thank you guys ☺︎

Perhaps it was off peak season, but we wished that the hotel provided daily vacuuming of the room (during our stay it was once every 3 days if I remember correctly). Hotel only provided daily refreshing of towels and making up the bed. My priority though was to get rid of my hair and dust on the floor - more so than changing the towels and linen.

Their front desk staff, Yamakado, is extremely patient, polite and helpful. I didn’t know my husband double booked this hotel on 2 different platforms, resulting in a lot of confusions. Yamakado handled the situation very well. I am very thankful for her patience and her helpfulness.

No bathtub in the room.

Don’t be put off by the bland exterior appearance. Inside is warm and welcoming, furnished Scandinavian-style, with light blond wood floors. Very clean, quiet room with comfortable bedding, sofa and good walk-in shower. Efficient laundry-dryer on ground floor as well as a large open plan living-dining area with comfortable sofas & chairs, books and magazines. Free coffee, tea and miso soup anytime. Microwave. It felt like someone’s home. We appreciated the friendly and enthusiastic service provided by Ms Morita-san. Thank you for recommending Sushibun for dinner!

No body lotion provided. The sink is on a table facing the bedroom rather than as part of the bathroom. But that’s just my preference.

Such a great experience! Despite the fact, that the hotel has only 2 stars, the service, rooms, design and comfort is for 5 stars hotel! There is no option for breakfast and diner, but you will get recommendation from a receptionist with local restaurants and shops around.

Whilst a little sterile from the outside, this little gem is a great place to stop if you need a break. There's a couple of small restaurants that the staff can direct you to. We went to a sashimi/ramen one, which was tiny but made fabulous food, and the owners were lovely. They even gave us a bag of their oranges when we left. Go for a long walk along the beach and watch the sun rise early the next morning. The staff at this hotel made a supreme effort.

Nothing. We thought we were getting a travel inn but its so much better.

Surprising find in this small, seaside town. Lovely, helpful staff. Quiet, comfortable room (higher floor overlooking ocean sunrise is exceptional). Free on-site parking. Not a ton of restaurants close by, but large grocery within walking distance. Beach is mostly stones. Coast has lots of interesting and beautiful places to explore.

The location is perfect for visitors that travel by car. The staff was especially friendly, and the common spaces were classy and quiet. Very good view at the beach and sunrise from the room. The room was classy as well, big and the bed super comfortable.