Well I dont know where to start...I loved the staff and enjoyed navigating our language barrier (since I dont speak Japanese and nobody at the hotel could speak much English at all). I had never experienced an Onsen before and I didn't expect to find the ordeal particularly comfortable because im not used to being naked around strangers but it wasn't awkward at all and was in fact a relaxing, therapeutic and overall wonderful experience! We paid for the inclusion of breakfast and dinner, all the food was delicious and the waiting staff were delightful and professional. I loved everything about my stay at the hotel, and the surrounding environment was magnificent. I wish I could have stayed longer, two night wasn't nearly enough!

There was nothing I didn't like - even if there was any confusion or error on my part, the staff were always very generous and easily able to resolve things courteously and professionally. Im so grateful for the time I had at the Iruka Onsen Hotel.

Fairly nice meals throughout my 2 night stay. Really nice facilities and onsen bath view. The outdoor one at sunset is really relaxing. There is a co-ed area between the baths to enjoy the view as well. Great location, close to the gorge.

The kaiseki meals were good but underwhelming in terms of flavor. Wish they were more memorable.

Super Service, extremely friendly staff, some speak a very good English. They helped us getting around for little money. Shuttle to the Station in Shingu included. Super good food, a surprise in the morning and evenings. The onsen was open early and late. We loved it!

Nothing.

Very peaceful in a beautiful area by the river. Staff is very nice and helpfull. The onsen is very good. Many nice hikes from there. Highly recommended.

Nice means, rooms and onsen.

I was expecting easy access to the well-known Yunomine Onsen via a 10-minute small train as advertised online but discovered it involved a 30 minute drive.

Kindness and helpfull staff. The breakfast was great. Diner also.

Not unexpected because it's very clear in the info. So no disappointment from our side. But a shower at the room would make a difference.

The staff were very friendly. While they speak little English, the staff tried their best to help us with the various request. The food served changed each day so we do not repeat. The food is as good as you cn expect. The onsen is big but busy.

The mine train next door is closed.

The food was excellent and the staff were very accommodating. There is a local bus stop situated directly outside the hotel.

The staff were all incredible. Very thoughtful, and went above and beyond to make us feel welcome and cared for.

Onsen and view from it were great. Very helpful and kind staff who stored our backpacks and arranged early check in. enjoyed a good range of Japanese cuisine for dinner and breakfast. Great location and scenery for hiking Iseji.