room was great. staff at reception poor.

staff at reception were not flexable. I still have authorized charges on my credit card of $470.00, $35.00, $1.00 and $220.00 I was told after final checkout after staying another day due to weather the remaining balance was $178.23. I was told they charge a damage deposit of $50.00 which was refundable. This is the first time I have ever been charged such a fee. Because of all this I cannot recommend this facility to anyone.

The 5 block proximity to The General Hospital was convenient, the breakfast nook, the lovely Memories fine dining restaurant, the easy parking in the lot and The Italian Delli next door

The snoring man in 303...oh right, that was me. I can't see a series downside to this place. Note, if you part in the lot, at check in they ask your license place so that security knows that the car belongs

It was clean, easy to get to and very new.

They have us a wheel chair room which wasn’t the room we choose, maybe because we asked for an early check in to be ready on time but we had called ahead and asked for it so they knew what we were wanting.

Clean lobby and rooms. Everything was quick and easy, polite staff, no issues with check in, room or check out. $129/night booked on short notice, good value

It was cleanly, welcoming and cozy. All the staff that we had the pleasure of talking to were all incredibly friendly and helpful.

It was fast food ok friendly service

Very slow.

I prefer a bathtub Our room only had a shower

Clean & Homey

room space

room furniture, tv not always working

Everything was good except the water temperature, there was no hot water.

The water was cold even when turned towards hot and it made showering super uncomfortable. Everything else was good.