room was great. staff at reception poor.

staff at reception were not flexable. I still have authorized charges on my credit card of $470.00, $35.00, $1.00 and $220.00 I was told after final checkout after staying another day due to weather the remaining balance was $178.23. I was told they charge a damage deposit of $50.00 which was refundable. This is the first time I have ever been charged such a fee. Because of all this I cannot recommend this facility to anyone.

The 5 block proximity to The General Hospital was convenient, the breakfast nook, the lovely Memories fine dining restaurant, the easy parking in the lot and The Italian Delli next door

The snoring man in 303...oh right, that was me. I can't see a series downside to this place. Note, if you part in the lot, at check in they ask your license place so that security knows that the car belongs

Room was very nice, clean and comfortable. Breakfast included (extra option) was fantastic. Good shower.

Call me old fashioned, but I like a bathroom door that locks. Especially when in a double Queen room. Parking lot seemed sketchy with lots of people walking around in it late at night (and in the morning).

Great Location for my purposes, parking right outside the back door and staff were very accommodating and allowed a late check out so I could check out over my lunch hour. Made my life so much easier.

Saw people checking car doors at night…. But not hotels fault… just due to area

They were very welcoming of me and my service dog. They remembered my name. Room is very modern with lots of USB charging ports. TV with QR code to Netflix. Room didn’t have a lot of light pollution

Curtain didn’t block all the light. Shower didn’t get hot

The room was great, the staff was friendly and kind. I requested an early check in which was graciously accommodated.

The gym area was super hot. I had a hard time exercising as it felt like a sauna.

It was clean, easy to get to and very new.

They have us a wheel chair room which wasn’t the room we choose, maybe because we asked for an early check in to be ready on time but we had called ahead and asked for it so they knew what we were wanting.

Clean lobby and rooms. Everything was quick and easy, polite staff, no issues with check in, room or check out. $129/night booked on short notice, good value

It was cleanly, welcoming and cozy. All the staff that we had the pleasure of talking to were all incredibly friendly and helpful.

Conveniently close to where i needed to be