Check in staff / Marisa I believe was very welcoming and informative. The rooms were great. We enjoyed the Brew Brothers and bartender Antonio was very helpful and great with recommendations. The coffee bar was also excellent.

The security guards that card at the entrance to the casino were not friendly at all, except for one female guard. All the males we encountered were borderline rude. This is unfortunate as everyone else on staff was great. Of course, we would prefer a non-smoking casino and appreciate the non-smoking area, but staying on top of clearing ashtrays from the machines on the casino floor would improve the appearance of cleanliness. The room, it was great, the thermostat appeared locked at 72 degrees, would suggest it be locked in a range as the room did get stuffy.

The room was HUGE and very clean! I was a little bummed there wasn't a microwave, but that is just me! I'm sure a staff member would have helped me out if I had spoken up to heat something up! The coffee was SO good, and great that we were able to get it free with the coupons! I would suggest that if you are lodging there, to be able to get coffee everyday and more than 2 tickets per day. With that being said, we were able to ask for more tickets and the staff kindly obliged! I NEED my coffee in the morning! 😉

Nothing really! Other than my own preferences listed above. Oh, actually, I do wish you had separate parking for lodgers and the gamblers.

Beds & pillows were very comfortable. The pool area was very nice. The staff was all super helpful & very friendly.

Our room was clean including the bed however when they cleaned our room they forgot to empty the trash. We would have stayed longer if the prices for Friday & Saturday evening had been more reasonable. Our 3 night stay was the same price as if we had only stayed Friday night.

It was a very inviting environment! Staff was very friendly and helpful. We loved the fact that it had the water/pond around the hotel. We enjoyed being able to go outside and watch/feed the fish!

We didn’t have any problems or issues with the property.

The hotel was great and conveniently next to the Waterpark my family went to. The kids loved the pool and arcade.

I could tell the bathroom was not cleaned very well. I saw hairs all over the floor and the shower floor was pretty dirty.

hotel was great - friendly staff and a really nice spot with the casino and restaurant right on the first floor was not loud at all on the third floor and the extra safety measures they take to ensure the hotel floors are secure were great

Very nice room. Very clean and comfortable. Bed was great and the bathroom was big! The room was very quiet. Lots of things to do and eat!

No microwave in room. Far from town.

Very nice hotel. Room was super clean and very spacious. Bed was very comfy.

I like to sleep with sounds. So not being able to turn the room fan on was a little disappointing. But that's really it

Everything, staff and service were great. Room clean and comfortable

Smoking in casino. Pizza shop only Fri and Sat. We were there Tuesday and would have had pizza if open.

Staff was nice & accommodateing

Toilet was broken. They didn't have the ring seat to replace. Moved me to another room, the card wouldn't open the door. Tried it on the next door & it opened it. Just stayed in there