Close to the college

I’m retracting my positive review. I booked and paid through booking .com and the hotel had my credit card info and charged my card. They said it was just a hold which is a lie. They stole 625.20 from my account. My bill I paid was $514.04 called to speak to a manager twice and NO call back! Had to go to my bank to dispute the charge.very stressful dealing with this and will never use this hotel again.

It was close to everywhere I was going. The coffee and breakfast were awesome and the staff were great as well.

Because I booked through a 3rd party they asked for a credit card when I arrived. I felt like the new owner did not like booking through a 3rd party. Also they did not want to give me a receipt. saying it was because I booked through a 3rd party. Honestly I am not sure that was even legal if I asked for one. Last year I stayed there and a receipt was under my door when I woke up. Also the key card only worked half of the time.

The staff was friendly, breakfast was good. Cookies were always available and coffee in the lobby pool and hot tub were open till midnight which is a rarity. The room was clean and we liked the vinyl floor instead of carpeting..

Our tub would not drain properly and our sink was running slow. The woman at the front desk was very helpful. She came up and was able to unclog our sink drain but she did not have the staff to unplug the tub drain so it was a bit inconvenient to stand in the water that was accumulating in the bottom of the tub as we showered it eventually went down after about an hour then the next family member took a shower and so on, so that was inconvenient it was room 321

It was a good central location for the things we had planned. Good selection on breakfast. Cereal, toast, bagels, muffins, granola bars, pop tarts, yogurt, make your own waffles. Also, they had a different assortment of hot items every morning. Eggs, ham, sausage, bisquits and gravy, etc. The pool was nice. They had towels for you to use, so you dont need to bring your own. Staff was friendly and very helpful with anything you needed. Rooms were clean.

The beds were uncomfortable, but I feel like that's most hotel beds.

The staff were very friendly and helpful. When my room was too noisy due to the interstate right near my window, a staff member switched me to another room. The breakfast I had on the last day was very good - omelets and little smokie sausages.

The first night I only had three hours of sleep due to the noise from the highway. There was a big bug in the room too. In addition, the next morning the blueberry bagel I tried was hard as a rock and the cereal was stale. The cookies in the lobby are also very hard. The second room was much more quiet, though it was not as clean. There was hair in the bathroom from the previous guests and it looked like the tissues were stuffed back in the box. My brother had just died and the first night of my stay made everything so much worse.

Room was clean and well appointed. The staff was very polite and friendly. Location was very convenient with a good choice of restaurants fairly close. Easy access to the highway to Waverly.

Breakfast heater was turned off accidentally one day. Heated food ourselves that day. It was fixed as soon as we pointed it out and hit, fresh food was added. All's well that ends well!

I was scheduled for a late arrival and arrived several hours early. The staff was very accommodating to this. I also would like to state the staff was super friendly. not just one or two people but the everyone I met and spoke with.

The only thing I could even thing to say bad is the damaged floor in my room. The flooring by the desk was broke and torn. Most likely from the desk chair. But it could be a hazard to bare feet.

There was confusion over the room type booked and even though they weren't obliged to change anything they stepped up and made an accommodation for us.

Little things, you'd expect a LVT floor to be spotless. It wasn't. I mean it was pretty clean, just not what I feel you should be able to expect.

The staff, cleanliness, location, and rates are the main reasons I enjoy staying here

There was a noise emanating from the area next to my room that sounded like a running machine that woke me up early in the morning on my first night, but wasn’t an issue after that

Sapphire, the young woman at the counter was ABSOLUTELY wonderful. She was very kind and attentive. When I had a problem with the 1st assigned room she immediately got me into another and apologized for any inconvenience it brought to me. A little kindness goes a long way,we were in town for family business that was very sad for us so her sweetness helped.

It wasn't the hotels fault but the cable services...we didn't have TV for a few hours.