THE STAFF. Everyone was amazing, really attentive and super kind. The location is convenient, great breakfast, good value for half board. But the best was the staff, both in the restaurant and the reception.

The room was like a sauna. No AC is fine but the lack of ventilation plus the bathroom door not staying open no matter what we did made it barely habitable. The bathroom is pretty but highly impractical, the sink is splashing everywhere and you have no space there. One could take dance lessons in the shower though given the huge space. The walls are rather thin so don’t share private information there; your neighbour might hear you. Literally. The wellness is nice; however there is no clock for you to keep the time :)

restaurant , reception, location. stuff in restaurant don't speak English. in reception no problem.

too small room, room was never cleaned up in 5 days. i was asking for shampoo for the cleaning lady. the drying snow boots room working not well. if you leave your shoes wet in, turn on the heating, it works not enough to dry out the humidity. in the morning snowboard shoes were wet. breakfast could start from 7.30 or at least at 8.00.

I returned to this hotel after a few years and would gladly return to it in the future. The cleanliness, convenient location and free parking are worth mentioning. Importantly, the price also includes a sauna. And the sauna is first class.

Practically everything was at a high level. So there were no negative situations.

Breakfast had very good variety. Food could have been served warmer. Not a fan of the bakery they use. Room and property seemed very clean.

Little things. The shower door didn't close. The light over the bathroom sink didn't work. The couch seemed a bit worn out. The tv didn't work the second night. We never found a menu for the restaurant (usually posted outside the door). Dumb little stuff!

Nice, clean and comfortable apartment

Water stream under the windows was too close and noisy. I know it's a part of the nature, but if you are used to sleep in silence with open windows it is getting pretty loud...

Absolutely perfect room with children play room and 2 balconies on boh sides of hotel. Presidents room was located through all attic floor We had 2 bathrooms and one even with bubble bath Thank You from all my heart!

We stayed here for the second time and will come more

It is our fourth time returning to the hotel Kukucka. We always stay in their 1 bedroom flats in the main building. The space is comfy, clean, and feels very chalet-like. Added bonus is the little stream going underneath the hotel and amazing views to the mountains.

Breakfast could have a bit more variety throughout the length of our stay.

I ordered the property for my parents as a gift. They were super excited for the room and has a really nice time there. Breakfast surprised them as well, they were very satisfied with a huge offer of the breakfast meals in the restaurant. They would return immediately. As a big plus, the room was super clean and comfy.

Good location, beautiful view of the mountains, close to the ski lift. Friendly staff, availability of a spa area with saunas (2 hours visit included in the price, must be booked in advance). Good breakfast (included in the price) and a goid choice of food for dinner. Parking available (must be booked in advance). Thanks for a pleasant stay!

Staff were very helpful and friendly. The location is good. Free parking. Breakfast was good and the restaurant was excellent.

The room was a bit small with nowhere to sit except on the bed. Wellness was not included as standard ( only first visit was free, then €15). The restaurant was closed on Tuesday and Wednesday with no explanation given.