A good hotel should feel like home away from home, and this is what it felt like thanks to the wonderful staff. This hotel is so well located. However, it is the staff that made it even more special. We had the most wonderful stay thanks to Jana, Henri at the reception, Fatu and Tracy at breakfast, Housekeeping staff Mary. The breakfast was quintessentially French - a small but very filling spread. I loved that it wasn’t the commercial, low quality buffet of food that is wasteful and honestly not appetising. Security deposit was literally refunded in less than 48 hours. They gave us an early check in on request. You can’t go wrong with your stay here. We will definitely be coming back to this hotel!

Nothing at all

Amazing location and the nicest staff! We were a few hours too early for check-in and they let us up to our room anyways. It was my wife’s birthday and they had decorated the room with flowers and balloons for her which was so nice. Very helpful, kind people. Clean room. Breakfast included, very good food also! 10/10, will definitely be staying here again on my next Paris visit.

Really well priced considering the location. We visited Paris with our 2 year old son, the staff and everyone at the hotel were really welcoming and made some good recommendations of things to do in the city for us as a young family. The hotel itself was relaxing compared to the hustle and bustle outside.

Some things in the room were a bit tatty and could do with updating. Few more English TV channels wouldn't have gone a miss for chilling out after a long day exploring the city with a young child. The beds weren't that comfy because the duvet cover was bigger than the duvet so they kept separating which was annoying, but that's probs just picky personal preference? 😅 Wouldn't stop us returning though!

Location perfect , very nice staff, generous room size, common areas are luxurious, lovely toiletries.

Room was dark, painted dark brown with little natural light, little electric lighting

Firstly the way they greeted me was very nice, they also knew it was my birthday and said happy birthday! later on the day they gave me a champagne and macaron for my birthday! Breakfast was great, you order what you want and they bring it so its not a buffet. Location is great and close to subway and Arc de troimphe view was epic!!!

its not even a deal breaker, but maybe update the look of rooms like a renovation. But apart from that I loved it!

The staff was really amazingly helpful. We had experienced one of the best dining tables in Paris on Mr Édouard’s recommandation. Also, we had an exceptional assistance and service with Ms Fatou, Mr Philippe, Mr Abdel and Mr Hugo. We fully recommend this Hotel….

Even though the bedsheets and towels were changed everyday, we have noticed that the bathrobes (never replaced) and the vacuuming were not good enough.

Great location only a block away from the Arch of Triumph, still nice and quiet street once you turn around the block. not so much traffic,parking garage option with Valet, easy breeze if you have rental car and kids to haul. staff AND CONCIERGE were extremely attentive and willing to met our needs and got us a last minute reservations to a few fine dinings.

restaurant close earlier in the evening, and no room service.

Location is great ! The front desk is very helpful. Will be indebted to Mr.Ali - the concerige - for running around to get me a taxi while checking out - I nearly missed the train to Brussels. They do not provide buffet breakfast - but it was adequate - rooms are comfortable!

The carpet in the corridor was dirty. For the money that you pay - I felt the services / facilities could be a bit better. I guess being next to arc de trimumph and in walking distance to avenue 5 - more than makes up for the inadequacies.

Everything was best at hotel. Staff ambience rooms. it’s worth staying at Grand hotel. Best decision to choose this hotel. Walking in distance to fashion hub and restaurants. Rooms are big and very beautiful.

Great location close to all places to see!

Balcony door was broken, ventilation and conditioning worked very poor and bathroom had no shower partition so all water goes on the floor during shower.