Staff was very friendly and helpful. We left the bags early, and despite them being heavy and many, they took them up into our rooms. Room was clean and equipped as advertised. Location was good with enough shops close by and to public transport. A bit far from the centre but close to the NW area of Kyoto. Very quiet area to sleep.

For 3 people it is a bit of a squeeze especially if you have much luggage.

Very close to Sian station (note not a JR station, expect to pay between 170-300 yen for the rail connection into the city)). No issues finding property or getting into it. Good communication. Good spacious room. Accurate to photos. Kitchen and Wifi all working with no issues. If I were in Kyoto again I would most likely stay here.

Place was a little outdated and there was a very limited selection of cutlery and crockery. There was a bit of a mouldy smell off the AC which wasnt a huge issue for us during September but you might notice it more if you were here in the summer. The pillows were a little uncomfortable. One big thing I was uncomfortable with was if you checkin after 7pm they put a piece of paper with your door codes outside. This made me feel really uncomfortable that someone else could potentially have access to our room.

The front dest is not 24hrs, we get there half an hour late, the staff is still there waiting for us and proceeded the check-in fast and friendly. The staff I met could speak simple English and native Mandarin, during our stay we requested for change of beddings once and towels for twice, everything is fine and the staff is helpful. And they even go the extra mile, as I needed to send two pieces of heavy parcels back to my home on the day we check-out, so I asked if they could borrow me a trolly and store my luggage there for an extra hour, the staff was really nice and proactively assist with my extra request. For the room, it is not perfect but satisfying, they have everything we need. Washing machine functioning well, and the drying function inside the bathroom is functioning well too. In general the place is clean, just we feel itchy when sleeping during the first night so we request beddings replacement. The building has to enter password to gain assess and the room has a smart code lock, so it is a safe place to stay.

The only thing I would suggest improvement is the cleanliness, there are stains on the carpet and a bit of dust, the small balcony is dusty as well, but it is still acceptable and it is a pleasant stay.

Easy to find, spotless apartment amongst many local eateries, yet quiet and restful after a long day sightseeing. An actual Reception which isn’t always the case with apartment booking so you can leave luggage plus take the great option of 1000Y bike hire for a day. Washer and full-size fridge/freezer useful also.

Location- Very close to bus stop and Saiin Railway station. Clean room and bathroom Close to restaurants Kitchen.

There was communication issue with the reception

Excellent location. Close to the subway station and there are tons of non-tourist-oriented restaurants where you can enjoy the real local food nearby. Staffs are helpful and it’s a clean place with a well equipped kitchen.

Nice big room, washing machine, clean comfortable beds, great facilities, air conditioning worked well, quiet location, easy check in and out, friendly and helpful reception.

The floor carpets were old and stained and should probably be replaced soon. It didn't really bother us too much. Everything else was perfect and clean.

So clean and comfortable. It had a kitchen, washing machine and the shower room had a clothes drying system. Close to station and shops.

Single beds only

Location near the railway and the bus station

There is not enough chairs to sit. A sofa would have been better.

very much space, big appartment