Breakfast was fantastic with lovely views of the sea from the terrace, which was a warm and sheltered area even in early March. The rooms were clean and spacious, and we were upgraded when we experienced an issue with our hot tub and bathroom. The beds were very big and comfortable.

The bathrooms are small and cramped. The furniture and decor are outdated. We were unfortunate that the hot tub and spa bath in our original room were not working, which spoiled the first night of our honeymoon. However, we were fortunate to be offered an upgraded room for the remainder of our stay by way of apology. Our original room, which was a junior suite, seemed to be in the middle of a refurb, with what seemed like an unfinished wall that had been built between it and the neighbouring room. This took away from the luxury feel of the room.

Breakfast was really good, the staff was very kind,, room was nice (maybe needs an update) but you had to come very close to the balcony to see the beach. We paid for a superior double with view, and they showed, in the booking site -I assume- an ocean front view in the picture, so that´s was we expected. they should be more clear if there is a difference between the rooms and the views.

The hotel has a private beach, but you hace to paid 15 euros per person to use the sunbed or deckchair.

Staff were so attentive, kind and caring. We arrived so late at night from a delayed flight- they did everything to make our checkin and our whole stay smoother and easier. They remembered us at breakfast every morning so we didn’t have to give our room number each time. They parked our hire car for us so we didn’t have to spend time looking for a parking space. Breakfast was fresh every morning with lots of options for adults and kids. The maids cleaned the room brilliantly and efficiently every day (removing all the sand from the floor!) The family room was very spacious.

It was a shame there was only one restaurant/bar open.

Friendly and helpful staff. • Great location, very close to the beach. • Delicious and varied breakfast. • Half-board option available. • Dinner included three dishes from the menu – very filling and absolutely delicious.

The hotel needs renovation; the rooms have an outdated interior. • The restaurant on the ground floor is currently closed. • Bars are also closed, and the entire ground floor is inaccessible. • Breakfast is served in the sports bar, in the lobby near the reception, and by the pool instead of the large dining area shown in the pictures on Booking. • The breakfast setup is in a very small space, nothing like what is shown in the photos. • In the evening, football was playing on the TVs in the sports bar, which was distracting during dinner.

Local

Swimming pool very small and shaded

The staff are amazing and so friendly especially Josh in the bar 👏🏻👏🏻👏🏻

Direct waterfronts & good water view rooms with balcony. You can walk - stroll (15 min) along the promenade to the harbor we’re there are plenty of restaurants & boats. Hotel Breakfast is good. Plenty of choices & outdoor seating if weather permits.

All was fine and friendly staff. Property is a bit older but everything works - is clean etc. Nice linens - rooms look fresh. Suggested improvement; coffee machine. There was a water kettle with instant coffee but that always taste …… invest in nespresso machines or even regular coffee makers.

My stay at the hotel elevated the joy of my trip to Marbella. Every aspect was impeccable - from the pristine room to the sparkling pool, making it an ideal choice for families. Without a doubt, this hotel will remain my top pick for future visits to Marbella. The standout feature was the exceptional service provided by the staff, particularly the reception Manager, Victor. His unwavering support throughout my stay, and even post-checkout, truly made my experience memorable. رائع جداً للعائلات وأمن.

Nothing

Very well equipped, room with jacuzzi had a huge terrace to enjoy the sun and wonderful sea views. Staff service was excellent and breakfast delicious with great quality of food and options.

Everything was great, the only thing is that the furniture/facilities are quite old. We went there knowing this and were surprised by cleanliness of the rooms and terrace. Even if some of the equipment is old it is very well maintained and very clean so it does not matter that much.

The staff!!! The staff was brilliant! Kind, observant, accommodating! Every single one of them, from the reception, to the cleaners, waiters, chef and F&B managers.

The hotel itself I didn’t like much. Definitely not a 5* accommodation. Uncomfortable bed, leaking bath, and location is not as presented online. If you want direct and easy access to Marbella, only by taxi. It’s a 90’ walk to Marbella center, and about 20’ to Puerto Banus.