This is a comfortable if somewhat corporate hotel on the outskirts of town. It has its own underground parking (@18 eur per night) The reception staff are very friendly and helpful.

The area is a little dull and it's quite a taxi ride into town.

Right from our first encounter at reception, all the staff were wonderfully friendly, helpful and professional. We really felt like nothing was too much trouble. Our room was spacious and well equipped, and the bed was comfortable. All areas of the hotel were exceptionally clean, and everywhere smelled nice! We were particularly impressed with the breakfast offer. Breakfast was very well managed, and there was an air of calm efficiency throughout. The food choices were fabulous, and it was so nice to see a chef on hand to cook food fresh! We chose this hotel because of its location within walking distance of the GenesisCare clinic in Hospital La Inmaculada, but would stay again for any visit to the city. We would have absolutely no hesitation in recommending this hotel to others.

There was nothing we didn’t like about this hotel.

We recently stayed at the Barcelo Granada Congress and overall, it was a positive experience. The location is excellent, easy to find, and having on-site parking is a huge bonus—just make sure to budget for it. Check-in was smooth, and the staff were very helpful and welcoming. We booked a Super Deluxe room, which, while it had all the usual features, was a bit smaller than we expected and felt somewhat dated. However, it was still good value for the money. The rooftop pool offers fantastic views, though the lack of adequate shade made it difficult to fully enjoy during the hotter parts of the day. It’s a great spot, but be prepared for limited cover. The breakfast was a highlight, with a wide variety of options catering to many tastes. The dining area is peaceful, enhanced by the gentle sound of the water features, making for a pleasant start to the day. Another plus is the hotel's proximity to the city centre—only a 15-minute walk straight up the road. Overall, this hotel offers an impressive location, excellent staff, and good amenities, with the breakfast being particularly noteworthy.

Room was a little outdated and small but comfortable The pool needs some attention, and the shade needs to be reviewed.

Room, breakfast and bed were very good. Parking was very handy.

For a 5 star hotel you should be serving fresh orange juice. Coffee machines could be adjusted to get real cappucino or caffe au lait. When you serve grilled vegies or other things it needs to be warmer (I understand you don't want them to be to dry but other hotels balance better the temperature). Also we didn't get the access to the internal swiming pool while the external is free but unusable when we have very cold weather. You should offer this as an extra when it's very cold. It's a pitty that hotels like yours don't have tickets for Alhambra any more and I had to pay to an agency 110 Euros for me and my wife (abuse and potential corruptive relationships between Alhambra and those "official" agencies)

This was our second stay and it was again very good. The staff are truly exceptional, and the breakfast restaurant and offer are by far the best we've encountered in Spain

Not a major problem, but as we wanted to eat in the hotel in the evening, we found the lobby bar menu a little limited. We hear the Arrozante Restaurant has a fine reputation, but it is only open lunchtime-although we're not sure if this is the case all year round? Nevertheless, all the food we had was very good.

We have stayed here now several times as the hotel has a great location to visit the city. The reception at the hotel always is very welcoming and they offer a parking space for 18€ a day at the hotel itself. This time we didn´t have breakfast as we left early to go skiing at Sierra Nevada, but we have had it on other occasions and I can only recommend it.

For the first time we have a complaint about the bed. We had a double bed which made a lot of noise and apart from that if either myself or my husband moved, the other person felt it. We both didn´t sleep well. In May we are back in Granada but this time I will consider booking another hotel.

Arrived at the hotel early for check in as our flight was a morning one. Only expected to drop our bags off, however our room was already ready and on arrival at the hotel we were informed we had received a complimentary upgrade that included a free gift and breakfast. The staff were super helpful and friendly and the breakfast was also very good. A bottle of champagne and a chocolate platter was delivered to our room free of charge which was super cool and appreciated & upon leaving we received a small gift bag so all in all a very good stay!

I found everything to be very good.

All of it really. The team made it, from Manuel on the desk to Jimmy, who runs a very tight ship on the bar with a smile, were excellent and always helpful.

Not a dislike but a suggestion. The bar area is very open and is also used for dining in the evening so some screens or dividers would help soften the environment.

Surprisingly big rooms, very well looked after and maintained. Staff were extremely efficient and caring, the attention to detail is embedded in the offer and that truly sets them apart. Breakfast was one of the best I’ve ever had, in terms of variety and quality of the products. The pool/lounge area has an amazing view and is a perfect, yet exclusive spot to sunbathe and enjoy the beauty of Granada. It is also very well located and a walk from the city centre. overall the hotel is a very solid option that I would undoubtedly choose again.

The size of the pool; it’s rather small for the size of the hotel, almost like an after thought. The hotel is very well maintained, however it could do with a slight refresh and minor updates. Although it is a ‘congress’ hotel, it’d be nice to find details that would make it a bit more inviting, such as fresh flowers.

A good hotel with a convenient location. Quick access to the highway. It’s within walking distance to the city center, and getting to Sierra Nevada by car is also convenient. A great option for the price.

Those who prefer sleeping with open windows might not like the noise from the road, but this was expected since the hotel is near a fairly busy highway.