I love the way the lobby looked. It was beautifully decorated, very modern. The rooms were clean, and I liked the way they were set up. There is a separate door for the toilet, so you can still use the sink while someone else is using the facilities. I also liked the bistro in that you are able to have drinks and sit in the lobby and just relax. We have stayed at various hotels in the Greenville area because my husband family lives there, and by far, this is the best hotel to stay in, we will be staying here from now on. The staff is very pleasant and accommodating.

Nothing. I liked everything.

very clean and modern

After calling ahead about a late checkin, arrived to hotel that was overbooked. Had a reservation for a queen double room. Ended up in an accessible double room. At 11:30 pm was just happy to have a clean place to stay. The young professional at the desk was new, but very apologetic. The manager left her to flounder before walking out and punching keys on the computer. She never made eye contact or addressed me. Not very professional. The new staff member provided a voucher for complimentary breakfast.

Convenient location, super friendly and helpful staff and great value. Would stay here again.

I was expecting that a room listed and bookable for 5 individuals would have a fifth sleeping option in the room (sofa bed or similar), but it was just two queen beds. This was a bit cramped for a family of 5, but we made it work.

Very clean and close to the University. My daughter was having a White Coat Ceremony for her Audiology Graduate Program. I had flown in from out of town and needed to check in early for a 3pm Ceremony. I was driving from Raleigh and the Hotel knew I was needing a room to get ready so I could be at her ceremony on time. As soon as I arrived in Greenville they said to call and it was ready within 10 mins. It was very clean and quiet despite a huge baseball game going on that same weekend. The staff was very accommodating.

I was overcharged for the room. It seems they charge you right away when you owe them. But if they owe you they take their sweet time paying you back. I think it took 5 days to be reimbursed.

Cleanliness

Overpriced ($296 ) one night. No hairdryer. In-room coffee had 1 cup for 2 people, 3 coffee packets,. Most places have at least hand/body lotion in toiletry packet. For $300 per night, complimentary breakfast should be included -- not $5.00 cup of coffee or $10 breakfast.

My wife had a medical procedure and the property was across the street from the hospital

No free breakfast nor even any coffee available. The food area didn’t open till 6:30 am and only had Starbucks coffee available which I do not like

Thre was no info in room on how to contact front desk. There was no info on room service or what could be ordered from room service.

across the street from hospital, nicely designed room, comfy beds, nice outdoor place to hang out, healthy food, nice glasses for wine etc., several free internet channels

room close to street noisy

Being a solo traveler, I liked the ease of getting a bite to eat in the 'bistro' area without having to go out to a restaurant.

Staff was pleasant. Room very neat and no odors such as chemicals or deodorizers

Bathroom sink did not drain well at all! Shower head leaked . No microwave