The location is near the center of town and about 800metres from the old city. There is parking on site for a cost , but the parking in the street was free and as we arrived on a Sunday the car was parked in front of the hotel for 2 day without charge, Bonus. We had dinner in the Hotel and chose the lobster which was excellent.

The breakfast buffet is average at best and you get the feeling the Hotel is more geared towards catering for Bus tours. There were bus full that arrive while we were there and they eat in a separate dining room.

The staff was SUPER friendly and helpful and they will clearly do anything to please the customer. The hotel design was nice and the room and bed were comfortable. The location was great, conveniently situated very close to the walled Casco Viejo. The onsite parking is another plus. Although this hotel did not have a gym, they have an agreement with a great local gym just a 5 minute walk away, which offers day passes at a really affordable cost.

This was a great hotel! Modern, clean, and comfortable. Staff went above and beyond to welcome and take care of us. Breakfast was good. Rooms were quiet and roomy. Everything was tip-top. Short walk into the center. Paid parking in the garage or free parking across the street.

Coffee in the room is not essential but is always a nice touch.

I just want to comment high service and help from the people who work in this hotel. Especially on the day of 8th of October. I was coming with my dog for surgery, and guys on the reception were very helpful. They were helping with all the requests always smiling and everything was very easy.

The only problem is coffee. It was terrible. You need to refresh the machine or to teach bartender how to do it.

The breakfast was good. But the best thing about the hotel was the restaurant. Superb top class food. Bear in mind its difficult to find a good restaurant in Spain (unless in big city): most are bars and cafes. Location was good- 15 min walk to the walled city part. Car park is part of the hotel (underneath) and you can pay as part of the bill - abut 16 E a night. Free parking on the road but it was a hire car so... Nice big room. Fridge with snacks and beverages.

Small admin error - double bed instead of twin - but they fixed it. Staff very always pleasant and helpful.

Unbelievably helpful and friendly staff. They do everything possible to help. Amazing hotel, clean and rooms are spacious and quiet. After a long day on the Camino, it was a real treat to stay in this hotel. We loved it and we will come back one day. Thank you to all the staff for your genuine care.

Very kind staff, incredibly good food at the restaurant, very clean and big room, wonderful beds&big terrace great for our dog to rest

Unkind woman preparing breakfast told me to be a "normal person-take a plate and sit down" i was in a rush to leave, had to leave early than i would have like to, and just wanted to take a bit and leave - it was all informed the day before. Also touching my dog without asking is not very 4* like, nor polite. But the rest was incredible! Thank you

Modern hotel, with very short walking distance to the center. Spacious and designed rooms with nice view (and sunset as well). Very clean. Great lobby and terrace to take a drinks or some food. Good underground parking. Very nice and helpful staff. We felt very well there.

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Very modern and new hotel just out of the centre of Lugo. Super nice rooms, good location with the old town a 10min walk with its intact city wall. Breakfast ok, continental only but good coffee

There was a kettle in room but no cups, spoons or coffee/tea very strange. Parking was underground but costs €14 a night, we noticed people seemed to park on street to save money!

Upon entering hotel the reception lady was so nice and friendly. Our room was spotlessly clean. After some sightseeing around lugo, we headed back to hotel for evening drinks and the gentleman looking after us was fantastic was very attentive. We loved our stay

I honestly couldn't fault our stay it was perfect.