948 reviews
The Ritz-Carlton, Astana
The Ritz-Carlton, Astana
From
$22116 Dostyq Street, Nur Sultan, 010016, Kazakhstan
948 reviews
Choose dates to view prices
1/184
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
The Ritz-Carlton, Astana is a 5-star hotel in Astana, Kazakhstan, located at 16 Dostyq Street. It sits about 3.9mi from the city center, offering a refined base for exploring the capital. The property has 948 reviews, providing a well-traveled perspective on a stay here.
Amenities include Spa/Wellness packages and a Spa (extra charges), plus an indoor swimming pool (free) and a sauna (free). A fitness center (free), complimentary Wifi, and private parking on site (free) keep comfort easy, while a Restaurant and Bar round out the dining scene. Room service and a 24-hour front desk add convenient touches.
Minimum price starts from $221. Pet Friendly (extra charges) accommodations are available, and Live music/Performance (free) adds a local vibe. Other handy features include a Tour desk, Non-smoking rooms, Wheelchair accessible facilities, Elevator access to upper floors, a Terrace with landmark view, Bidet, Free toiletries, Bathtub, and soundproof rooms.
Three on-site dining options invite exploration after a day in the capital. Mokki serves Local, European, and GrillBbq dishes in a setting described as FamilyFriendly, Modern, and Romantic. ӨZEN offers American, Local, International, European, and GrillBbq flavors in a Modern, Romantic mood. Selfie brings Local, International, and European fare to a FamilyFriendly, Modern, Romantic ambiance. After a meal, the on-site Bar adds a welcoming finish to the evening.
Wellness and downtime mingle with practical comforts. Spa/Wellness packages are available (extra charges) for a indulgent unwind, while an indoor heated pool and a free sauna provide soothing options. The pool is adults-only, offering a refined retreat after long days of sightseeing. A fitness center helps keep routines on track, and complimentary Wifi keeps connected during the stay.
Live music adds a local vibe (free), enhancing evenings in the city. A Terrace with landmark view offers a scenic spot to sip a drink while admiring the skyline. Pets are welcome in pet-friendly accommodations (charges may apply), making it easy to bring furry companions along. Helpful touches include a Tour desk to map out adventures, on-site private parking (free), and non-smoking rooms for a comfortable, relaxed stay.
Closest airports
Astana Nursultan Nazarbayev International Airport
7.2miMost popular amenities
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Kitchenware
Kitchenette
Landmark view
Elevator
View
Free toiletries
Bathtub
Upper floors accessible by elevator
Bidet
Soundproof
Rooms
Show 14 photos
Suite, 1 Bedroom, Lounge Access
1 King Size Bed
1560 sqft
Spa tub
Kitchenette
Minibar
Flat-screen TV
+
More details
This spacious air-conditioned suite has a seating area, flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers. Accommodations in this suite offers Club Lounge access which includes: - a 5-course meal plan - a selection of wines - a Meeting Room access - a private concierge service.
Show 19 photos
Room, 2 Queen Beds, City View, Club Level
2 Queen Size Beds
430 sqft
Wifi
Room service
Minibar
Air conditioning
x10
+
x6
More details
Club Room, 2 Queen Beds, City View is 431 square feet and includes a double bed 131-150 width.
Show 6 photos
Deluxe Room
1 King Size Bed
485 sqft
Landmark view
City view
Private Bathroom
Bathtub
+
More details
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Show 33 photos
Suite, 1 Bedroom, Club Level
1 Double Bed
2905 sqft
Minibar
+
More details
Club Suite, 1 Bedroom (1 Double Bed) is 2906 square feet and includes a double bed 131-150 width plus extra beds on demand, desk, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.
Show 17 photos
Suite, City View, Lounge Access
1 King Size Bed
1560 sqft
Landmark view
City view
Private Bathroom
Kitchenette
+
More details
This spacious air-conditioned suite has a seating area, flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers.
Accommodations in this suite offers Club Lounge access which includes:
- a 5-course meal plan
- a selection of wines
- a Meeting Room access
- a private concierge service.
Show 17 photos
Suite, City View, Club Level, Lounge Access
1 King Size Bed
1560 sqft
Landmark view
City view
Private Bathroom
Kitchenette
+
More details
This spacious air-conditioned suite has a seating area, flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers. Accommodations in this suite offers Club Lounge access which includes: - a 5-course meal plan - a selection of wines - a Meeting Room access - a private concierge service.
Show 31 photos
Suite, 1 Bedroom, King Bed, Club Level
1 King Size Bed
1670 sqft
Minibar
x8
+
x5
More details
Club Suite, 1 Bedroom (1 King Bed) is 1668 square feet and includes a king-size bed 150-183 width plus extra beds on demand, desk, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.
Show 9 photos
Deluxe Room, King Bed, City View
1 King Size Bed
430 sqft
City view
Private Bathroom
Bathtub
Minibar
x4
+
x3
More details
This elegant room comes with a king-size bed, an equipped work area and large panoramic windows offering scenic city views. There is also a coffee machine, a mini-bar, a flat-screen TV and bottled water. The private bathroom comes with a bathtub, a hairdryer and offers exclusive Asprey amenities.
Show 35 photos
Executive Suite, 1 Bedroom, Lounge Access
1 King Size Bed
1240 sqft
x8
+
x5
More details
Executive Suite, 1 Bedroom (Club Lounge access) (1 King Bed) is 1238 square feet and includes a double bed 131-150 width.
Show 25 photos
Executive Suite, City View, Lounge Access
1 King Size Bed
1075 sqft
Landmark view
City view
Private Bathroom
Bathtub
+
More details
This air-conditioned suite has a seating area, flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers.
Accommodations in this suite offers Club Lounge access which includes:
- a 5-course meal plan
- a selection of wines
- a Meeting Room access
- a private concierge service.
Show 12 photos
Junior Suite, City View
1 King Size Bed
805 sqft
Landmark view
City view
Private Bathroom
Bathtub
+
More details
This air-conditioned Junior Suite has a seating area, a flat-screen TV, a mini-bar and bottled water. The bathrooms feature a separate bathtub, a rainforest shower and double vanities with a hairdryer and a scale. All rooms come with a sitting area and a separate bedroom overlooking Bayterek Tower.
All Junior Suites connect to Deluxe Twin rooms.
Show 8 photos
King Room, Club Level, Lounge Access
1 King Size Bed
430 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Located on the top floor, this air-conditioned room has a flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers.
Accommodations in this room offers Club Lounge access which includes:
- a 5-course meal plan
- a selection of wines
- a Meeting Room access
- a private concierge service.
Guest reviews
9.4
948 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Points of Interest Around The Ritz-Carlton, Astana
Airports
Astana Nursultan Nazarbayev International Airport
7.2miAirports
Astana Nursultan Nazarbayev International Airport
7.2miRestaurants
Mokki
Cuisines
- Local
- European
- GrillBbq
Ambiances
- Family Friendly
- Modern
- Romantic
ӨZEN
Cuisines
- American
- Local
- International
- European
- GrillBbq
Ambiances
- Modern
- Romantic
Selfie
Cuisines
- Local
- International
- European
Ambiances
- Family Friendly
- Modern
- Romantic
Pools
Location
- Indoor
Features
- Heated
Age restrictions
- Adults only
Availability
- All season
Amenities of The Ritz-Carlton, Astana
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Kitchenware
Kitchenette
Landmark view
Elevator
View
Free toiletries
Bathtub
Upper floors accessible by elevator
Bidet
Soundproof
Amenities of The Ritz-Carlton, Astana
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bicycle rental
Cooking class
Live music/Performance
Stand-up comedy
Temporary art galleries
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Board games/Puzzles
Books, DVDs or music for children
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Hypoallergenic
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Electric kettle
Kitchenette
Kitchenware
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Indoor swimming pool
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Car rental
View
City view
Landmark view
View
Stay rules - The Ritz-Carlton, Astana
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
The price in KZT has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
Diners Club,
Visa,
Mastercard,
American Express,
Cash only,
UnionPay
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - The Ritz-Carlton, Astana
Is it possible to stay with my pet at The Ritz-Carlton, Astana?
Yes, you can stay with your pet at The Ritz-Carlton, Astana. However, there may be charges associated with bringing your pet.
At what times are check-in and check-out at The Ritz-Carlton, Astana?
Planning to stay at The Ritz-Carlton, Astana? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Is there parking available at The Ritz-Carlton, Astana?
Yes, there is on-site private parking available at The Ritz-Carlton, Astana, and it's free. No reservation is required.
How much does a stay at The Ritz-Carlton, Astana cost?
The beginning rate for stays at The Ritz-Carlton, Astana is $221. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.
What types of rooms does The Ritz-Carlton, Astana offer?
The hotel offers a variety of room types including Deluxe, Club, and Grand Deluxe rooms, as well as Executive and Junior Suites. Room sizes range from 431 sqft to 1076 sqft, with bed options of King or Queen size, accommodating up to 3 adults and 1 child. Smoking is not allowed in any of the rooms.
Which amenities can guests enjoy at The Ritz-Carlton, Astana?
Guests at The Ritz-Carlton, Astana can indulge in a range of leisure activities during their stay. They can enjoy fine dining at the hotel's diverse restaurants, including Mokki offering local and European cuisine in family-friendly ambiance, ӨZEN with American and international grill options in a modern, romantic setting, and Selfie with local and European dishes in a contemporary atmosphere. The hotel offers an indoor swimming pool with heated features, accessible to adults year-round, for a relaxing swim. Alternatively, guests can unwind at the spa enjoying treatments and wellness packages, soak in the hot tub or sauna, and keep fit at the fitness center. The 24-hour front desk ensures flexibility for guests' schedule, and the hotel also features pet-friendly accommodations, making it accessible for guests traveling with their furry companions.
Can guests use a pool at The Ritz-Carlton, Astana?
The Ritz-Carlton, Astana offers an indoor pool which is available year-round. The pool is exclusively for adults and includes heating.
Does The Ritz-Carlton, Astana have on-site restaurants?
The Ritz-Carlton, Astana offers a variety of on-site dining options, including Mokki, ӨZEN, and Selfie restaurants. These establishments offer a mix of cuisines such as local, European, American, and international, and cater to various ambiances such as family-friendly, modern, and romantic. Therefore, the hotel has a range of dining options available within its premises.
Does The Ritz-Carlton, Astana accept credit cards and cash payments?
Yes, The Ritz-Carlton, Astana does accept credit cards such as Diners Club, American Express, Mastercard, Visa, and UnionPay. In addition, they do accept cash as a payment method.
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