965 reviews
From
$1521/1 Zhumabek Tashenov St , Nur Sultan, 010000, Kazakhstan
965 reviews
1/36
Free Private Parking
Free wifi
Bar
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
HANNAH INN - ex HELLO INN is a hotel in Astana, Kazakhstan, located 1.8mi from the city center. Address: 21/1 Zhumabek Tashenov St.
Core amenities include Private Parking (free), Wifi (free), Bar, Private entrance, Parking On Site (free), Terrace, 24-hour front desk, Non-smoking rooms, Balcony, and Free toiletries.
Price starts from $15. The property sits in Astana, Kazakhstan, with 965 reviews.
Located in Astana at 21/1 Zhumabek Tashenov Street, the property sits about 1.8mi from the city center, keeping the action within reach while preserving a relaxed vibe. Free private parking and on-site parking make arrivals easy, and free WiFi keeps plans moving. A terrace and a balcony offer sunny spots to unwind after a day of exploring, while a 24-hour front desk is ready to help at any hour.
Room options cover a wide range: from the Deluxe Ensuite Double Room to the Double Room with Private Bathroom (183 sq ft), and from the Double Room, Shared Bathroom (140 sq ft) to budget-friendly choices such as Budget Double (129 sq ft) and Budget 2 Twin (129 sq ft). For families, the Family room (161 sq ft) and a Double Room with Balcony (161 sq ft) blend comfort with practicality, while no-window and shared-bathroom configurations appear among the offerings. A variety of layouts ensures different budgets and preferences.
Payment is flexible with cash accepted and a wide array of card types: Discover, Mastercard, Diners Club, JCB, American Express, Visa, and UnionPay. The property has a solid guest presence, supported by 965 reviews.
Closest airports
Astana Nursultan Nazarbayev International Airport
9.1miFree Private Parking
Free wifi
Bar
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Balcony
Free toiletries
Show 7 photos
Double Room, Private Bathroom
1 Queen Size Bed
185 sqft
Private Bathroom
Private entrance
Flat-screen TV
Shower
More details
Show 9 photos
Double Room, Shared Bathroom
1 Queen Size Bed
140 sqft
Private entrance
More details
Show 8 photos
Budget, Single, No Window
1 Twin Bed
95 sqft
Private entrance
More details
Show 7 photos
Family
1 Double Bed
1 Bunk Bed
160 sqft
Private entrance
+
More details
Show 7 photos
Double Room, Balcony
1 Double Bed
160 sqft
Balcony
Private entrance
More details
Show 8 photos
Budget, Single
1 Twin Bed
95 sqft
Private entrance
More details
Show 5 photos
Budget, Double
1 Double Bed
130 sqft
Private entrance
More details
Show 5 photos
Budget, 2 Twin Beds
2 Twin Beds
130 sqft
Private entrance
More details
Room - 2 Single, Shared Bathroom
More details
Budget, Shared Bathroom
More details
Comfort, Balcony
Balcony
More details
Single Room, Shared Bathroom
More details
8.5
965 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Vadim
8.2
May 2024
Low price and privacy are main advantages of this hotel. It isn’t a hostel so you will get your own room with soft bed and big window :) Staff very polite and friendly, help me with early check-in. Interior is pretty nice-looking and light.
Room is pretty small - there were only bed and bedside table in my one. Towels provided by hotel are quite small and old, for me (I’m 195 cm) it was uncomfortable to use them. Also there were only 2 shower rooms and one toilet for all guests (hotel have near 25 rooms, some of them not for single person). I didn’t face with queue in shower or toilets but I suppose it is quite possible
Aleksandra
10
May 2024
At first I thought that it will be noisy but I was wrong. It was the quietest place I’ve ever been to. I had a really good sleep. Also I liked the fact that this facility had a small cafe on the first floor where you could order food or buy any food you wanted 24/7. The location is near the bus stop, you could go to local attractions from there , it takes about 20 min by bus, I think. There are also a lot of parks near the hotel, which makes it really quiet and nice place to stay. The staff is really nice, they helped me with my luggage (thank you so much!) and they let me check in earlier for free.
I think I would add more toilets. There were only two on the second floor (one is for women and one is for men). I think that when there are full booking, there maybe some problems and queues but I’m not sure.
Caglarf
8.2
May 2023
Clean place. Wifi was working fine. I stayed room without window, but it has sufficient place. I'm backpacker, so room was good. Baths and toilet were clean. There was ironing place. Coffee and desserts were not expensive, especially coffee (Americano) was delicious.
There was only one toilet, so it could be a problem in rush hours. Air circulation was not sufficient in room. Always there was a little bad scent. I would like to see a mirror in the room. Need socket more than one in the room. Location was far from the center. There is an important problem which is the transportation card in Astana.
Veigo
10
May 2024
First, in the middle of nowhere but there are bus stops close by, including #10 from airport. You need to have a transport card, what it is sold nowhere, but pay money to somebody in the bus. Controls understand your situation too. There is breakfast available and it is actually quite ok and cheep. Considered everything, I would recommend, if your expectations are not too high.
Muhammad
9.1
July 2025
The room was clean and well-maintained throughout the stay. The staff was polite and responsive to basic requests. The bed was comfortable, and housekeeping was regular.
The ventilation could be improved.
Aliaksandr
9.1
August 2024
The price is good. There is a privacy. Staff was good. There was a shared kettle and microwave at reception.
In the windows-free room, the air was always bad. I had to open the door all the time to air it out. As there was a complete darkness, I lost a sense of time.
Muhammad
10
June 2024
The property is so cleaned and tidy, the staff is really helpful and amazing. I just loved to stay here. I liked everything but when you put address to the yendex or any taxi app, put the actual address instead of hotel name for reaching the exact location.
Elizabeth
8.2
June 2024
The room was comfortable and very clean. The room downstairs was comfortable and offered tea and pastries. The neighbourhood was quiet and safe. Some small shops and parks nearby. The staff was helpful despite the language barrier. Google translate works well.
Vegetarians would have a hard time finding a restaurant. This is a problem all over Kazakstan.
Anna
9.1
September 2024
Bed was incredibly comfortable, I loved it. Staff was very polite and helpful. Good size of shower room, all clean.
Doors to my room and other rooms made noise when closing, it woke me up few times a night. Rather than that no other issues. Perhaps someone can adjuste doors for the comfort of guests.
Ksenia
9.1
June 2023
Staff, who is working here. Comfortable and quiet place not so far from center of the city
There was an unpleasant smell in the room and when I opened the window there was cobwebs behind the mesh, but as the window is not on the sunny side of the building, it is logical that such things would happen. I didn't have much luck with the first room in general, but the other rooms are very nice and cosy and outside the window is nice and clean.
Airports
Astana Nursultan Nazarbayev International Airport
9.1miAirports
Astana Nursultan Nazarbayev International Airport
9.1miFree Private Parking
Free wifi
Bar
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Balcony
Free toiletries
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shared bathroom
Shared toilet
Shower
Slippers
Toilet
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Coffee house on site
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Designated smoking area
Family rooms
Hardwood or parquet floors
Heating
Mosquito net
Non-smoking rooms
Private entrance
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Media & Technology
Flat-screen TV
Outdoors
Balcony
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Security alarm
Smoke alarms
Safety features
First aid kits available
View
Inner courtyard view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
6+ years
The price in KZT has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
Cash
Discover,
Mastercard,
Diners Club,
JCB,
American Express,
Visa,
Cash only,
UnionPay
This property accepts cash.
When are the check-in and check-out times for HANNAH INN - ex HELLO INN?
Guests at HANNAH INN - ex HELLO INN can check in starting from 02:00 PM and need to check out by 12:00 PM.
Is vehicle parking offered by HANNAH INN - ex HELLO INN?
Yes, parking is available at the hotel and it is free, private, on-site, and no reservation is required.
How much does a stay at HANNAH INN - ex HELLO INN cost?
HANNAH INN - ex HELLO INN has a starting price of $15 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
Which room categories can I book at HANNAH INN - ex HELLO INN?
The hotel offers a variety of rooms including Budget Single Rooms without Window for solo travelers, Family Rooms for 2 adults and 2 children, Standard Double Rooms, Budget Twin Rooms, Budget Double Rooms, Comfort Double Rooms, and Budget Single Rooms. All rooms are non-smoking and have different bed sizes to accommodate various occupancy needs. Room sizes range from 108 sqft for Budget Single Rooms to 172 sqft for Family Rooms.
How can guests spend their time at HANNAH INN - ex HELLO INN?
Guests at the HELLO INN budget hotel can enjoy a range of leisure amenities during their stay. They can start their day with a relaxing time on the terrace or balcony to soak in the surroundings. In the evenings, they can unwind at the hotel bar. The 24-hour front desk ensures flexibility for guests to plan their activities, be it day or night. Additionally, if they have pets, they can bring them along as the hotel is pet friendly. With private parking available on site, guests have the freedom to explore nearby attractions conveniently. The non-smoking rooms also provide a healthy environment for the guests. For those who prefer staying connected, the hotel offers Wi-Fi. These amenities present options for guests to relax, socialize, and enjoy their time at the hotel.
Does HANNAH INN - ex HELLO INN accept credit cards and cash payments?
Yes, HELLO INN budget hotel accepts both credit cards (Visa, Mastercard) and cash payments. You can pay with cash at this hotel.
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