Our room was big and clean. I loved that they have all Dove products, and big bottles of shampoo/conditioner and body wash. The breakfast had a great selection. I got home late one night and there were some people being very loud in their room a few down from me. I thought I was going to have to call down to the front desk to ask them to turn down their music, but I didn’t hear anything the minute I closed my room door. So very quiet rooms. And the front desk staff was always nice. Every time I passed by, they greeted me.

Elevator was a little outdated and slow.

Location was just what I needed for visiting friends who live in Flower Mound. Very convenient to restaurants and shopping. Clean and comfortable.

TV volume wasn't working well. When the AC came on, I had trouble hearing the TV over the noise of the fan. Increasing the volume on the TV didn't work beyond a certain level so that I could hear it properly, which was annoying.

Melissa found a room that was ready and checked us in when we arrived a little past noon, although check-in is at 3 pm. She also explained the hotel benefits program and enrolled me. Breakfast was great. Spacious room.

The bath towels were a bit rough to dry off with. Had to wait for a seat to sit to eat. The thermostat to a while to regulate the room temperature.

The price increase was high after we had priced the room a couple days before we booked it.

We have a granddaughter with celiac and there was nothing she could have for breakfast beside fruit. The yogurt would have been ok, but it was plain Greek yogurt.

The facility was very clean and good. The kitchen food was good. Room service was good too. Staff was kind and nice. Facility location was the number one reason why I chose to stay. Near to Carillton and the lake! Overall it was good!

I didn't use swimming pool because there was a guy smoking out there. I don't know for sure about smoking policy at the hotel so cannot complain about it. The kitchen needs more tables and chairs. If there were one more elevator, it would be awesome.

A group of family members stayed here for a wedding. The location was not far from both airports. Also, close to the wedding venue. There was plenty of room in the lobby area for the family to share dinner (delivery) and meet for breakfast each morning.

Location was great. Easy off and on to the highway. Close to shopping places.

Third floor hallway was very noisy after midnight. People running up and down the hallway and generally being noisy.

I love the location and the value of the hotel. Great staff and the hotel was well maintained!!

Everything was great! Would stay and recommend this place again!!

Very clean and not old looking. There was always someone at the front desk. Breakfast was also very good!

The elevator smelled a little but this is really the only complaint and it's nitpicky.

The gentlemen working the graveyard shift at the front desk was great. He was welcoming, friendly and helpful. The place was pretty clean. The rooms were spacious.

The bed was worn and sunken causing me to roll to the middle. It was very uncomfortable to sleep on.