The hotel was in a good location to most attractions and the train station, The space needle and cruise port were only a 30- 40 min walk away. The reception staff were excellent and also allowed us to check in early, as we arrived by cruise ship, which was great 👍

Unfortunately the pool was closed which was a shame as we weren't told in advance. Also the area around the back of the hotel had a homeless/drugs problem and we didn't really feel safe going out at night, but that wasn't the fault of the hotel. The city of Seattle has a problem with people on the streets, as have many other cities along the west coast of America. Which is really sad

The room was a great size, the restaurant had delicious food and the valet people were very professional. I was a bit nervous about the area but felt safe walking outside to and from the Seattle Sounders game. We were also able to walk to the boardwalk without any issues.

One of our windows was facing the alley and every so often you could literally see people in the alley shooting up drugs. A bit scary to see that when you have little kids in the room too. The building is older and so the windows are a bit thin which let in a lot of cold air.

The front desks, security and staff were friendly and welcoming. There's free Starbucks coffee available at the front desk where you can grab it on the go. The bed and sofa bed were really comfortable. with soft and clean bedsheet. The bathroom was clean and the hot water in the shower ran well. The location is really close to the underground train stop and bus stops. There are plenty of restaurants and cafes near by,

The breakfast menu was limited. It was not like what I read in the reviews. The coffee machine in the room should be cleaned regularly. We paid for 3 people but only two sets of towels available in the bathroom.

The staff was amazing in the lobby. We did the bed and breakfast option which was very helpful for our family travels. The room was standard and fine overall. The location was close to most attractions too.

The lite rail stop closest to the hotel was very scary to go in and out of with small children and a stroller. We often has to walk up to the next station to feel comfortable getting onto the train.

Great value for the city. Good location if coming/going by train as a short walk from king st station. If not it’s about a 10 minute walk from the main area of town so you will walk into out of town each day. Restaurant/bar onsite was very convenient.

As an old building the windows are really thin so it was pretty noisy at night with all the city sirens and other noises. Some may not feel safe in this area at night but we had no issues. No kettle in the room so we had to go get hot water from the bar when we wanted a hot drink other than coffee.

We very much appreciate the gentleman who checked us in when we arrived. He took the time to tell us about the area and provide us with a map and directions. We appreciated his friendliness and humor. He made us feel welcome! Beds were comfortable and our room, a king water front room was spacious with a sofa, fridge and microwave. Love the pillows.

I didn't like that room service is not available and the ice maker not available on each floor. I wish the TV was closer to the bed so you could watch from bed.

Things were in walking distance that we were there for, had a couch, microwave refrigerator ect. Hotel staff were friendly and responsive. Room was nice, seemed clean.

The position of tv, we prefer to watch in bed at a hotel so even though it was able to be pulled out it was a bit far to watch. Refrigerator was not easy to keep on and as cold as preferred, also was broken- couldn’t keep anything in the door due to missing pieces. The small convenience store was pretty over priced for the items. Bed was a bit hard.

Very convenient to parking and Lumen Field. Lots of restaurants near by. Easy walking to other destinations. King bed was very comfortable. TV pulled out for easy viewing. Nice armoire for clothes. Big bathroom. Snacks, beverages, etc., available for purchase in the lobby.

Unfortunately, due to road work in front of the hotel, valet parking was a nightmare. So we decided to park our vehicle by ourselves, which turned out to be a better choice. We used the same parking structure as the hotel, plus we received a discount. Pull out sofa was uncomfortable. No microwave in our room (we didn't need it, but it was not there as advertised). Early vacuuming woke us up. Actual room was smaller than what the picture looked like. But it was fine for our one night stay.

We felt very secure in this downtown location in Seattle. The room itself was quiet even though we could hear the noises of the street outside, which is typical for that location. The staff was very helpful and generous with information and valet parking was awesome!

More staff in the Bistro restaurant. It seemed they were overwhelmed and the wait time for our food was long. The food was very good.

The location is fantastic. A short walk (~a mile) to Pike Place Market; a block from the light rail; lots of restaurants and shops around the corner/block. The building is historic and beautiful; the view from the 14th floor of the bay was wonderful. The room was a decent size, sheets were very soft and it was clean. Front desk staff were great.

For some reason my room didn't cool down to the temp I tried to set on the thermostat (67 degrees). It was an uncharacteristically warm day in mid-May, and I left the curtains open during the day, so this may be why. Otherwise it was a great experience.