Good help from the front desk. One person at a peak time, slow due to volume of people arriving.

Reception area curtains behind front desk very distracting and metallic pattern askew. A failed attempt at a ‘lux’ look that calls to mind Lawrence Welk glitz from the 50’s. Reception decor needs a refresh. Also brought to mind the worst of the 70’s / 80’s disco ball ‘glamour’. Also felt poorly lit and subsequently not ‘fresh’ but rather tired and worn. Money has been spent, but not successfully in my opinion. An off- putting first impression and the worst part of my stay at $215. Per night.

Right next to the freeway so convenient for driving. Comfortable beds. Friendly housekeeping and front desk staff.

Long waits for elevators because only two were working. The faucet in our bathroom leaked water so we had to wrap a towel around it to keep it from flooding the sink counter. We discovered this problem after being out of the room and returned to find our cosmetic cases wet and water had dripped to the shelf under the sink, soaking the towels. For $250/night, I expect the facilities to be functional.

Good location. Walking distance to the piers and market. Large rooms with all amenities. Very fruendly and helpful staff. They rapidly fixed a problem with the tube. good restaurant for dinong because there are not many places to have dinner around. Very clean.

Not isolated from the traffic noise at all. Very noisy even at the highest floors. Noise from the air conditioning also. The bathroom was small with respect to the room and it still has a bathtube with curtains. This is unbelievable nowadays at that level.

There was always hot water. The towels were nice and soft. There was plenty of space in the bathroom and in the room. The view from the hotel was not that bad as we were on the 17th floor, and I suppose that higher is better. The stuff was really nice and helpful all the time.

The toiletries were really basic. There were no slippers in the room. The lighting in the room was really awful, you could not see a thing. The door of the bathroom were glass made and not sound-proof . The coffee machine was from the last century, and the coffee did not taste nice. There was no kettle.

Location is excellent. The breakfast buffet was the best I've ever had.

The check in staff member didn't honor my request to not have housekeeping during my stay. And she didn't seem to care that someone has established a profile on the website using my email address keeping me from being able to check in using the website. I wanted someone to take action on this other person who is using my email address with Marriott.

Good location if you’re wanting to be downtown. Walk down the hill to the water front, Pikes Place, Restaurants and more. Also easy access to freeway and to Capitol Hill. The room was spacious, I also appreciated the environmentally friendly shampoo, body wash, and conditioner large refillable bottles vs small one time use mini bottles.

Traveled with a group - half of us booked the rate with breakfast and half of us booked room only. Upon check-in all of my colleagues who had the room only option were allowed to upgrade to the room + breakfast but when I arrived they said it wasn’t possible so some inconsistency in process and experience. Would love to see fresh pressed juice in the restaurant, the bottled kind they used tasted like chemicals.

Every interaction that I had with the staff was a delight, from reception to the bar staff, to the breakfast staff, even the impromptu elevator attendant. I requested a room change for a firmer bed as I have back issues and they quickly changed my room with a smile and no questions asked.

Double bedded room I first was in might need new mattresses as the springs were a bit too well broken in. So soft upgrades to walls in the rooms would help with appearance & perception of cleanliness.

I like the location, the facilities and the receptionist. But it's too far to find the restaurant or mini market to find drinks. It's a pity that all hotels didn't serving toiletries

It's only not easy to find the food and accommodation like train or bus. We must walk first to find it.

It was a wonderful few days we spent at this hotel. It was very friendly, well decorated for Christmas and super helpful personal. Front desk accommodation was exceptional 👌 Bravo! We will always return to you!

Longer hours for restaurants and gift shop would be awesome to have where customers can buy gifts and snacks too.

Room was clean, comfortable and had everything we need. Snacks in the lobby were a lovely addition when we were constantly coming in and out.

The QR code for the welcome letter was very hard to scan. The welcome letter did not contain any information about check out times which would have been a helpful reminder when planning our way home.