Very modern, super clean rooms. Plenty of breakfast choices (you pick from a list and you whatsapp your selections to Maria the evening before), and the breakfast is delivered to your apartment at the time you requested. We loved our stay and once again would like to thank to Maria and her team for making it a wonderful experience.

Actually there is just one little complaint: the emergency exit sign is lit up, and at night the green light shines bright above the door and lights up the room. I guess that sign is the law and can't be darkened. ... the reason I gave it a 9 out of 10. Everything else was perfect.

So many things - terrace with real grass (makes it less hot under the sun) and great sea-view< two-sidedness of the room, so we could easily keep the airflow and maintain pleasant temperature in the room without A/C. Pool is right in front of the doors, and it was nice. Room was clean with all the facilities, host was nice.

We have received breakfast offer for 12 euros per day for all of our family, and for that money it was very good. But, had it been original price, we wouldn't be as satisfied (similar breakfast every day).

We had an absolutely perfect stay at this hotel and couldn’t be happier with the experience. From the moment we arrived, we felt welcomed and well taken care of. The staff were exceptionally friendly, helpful, and professional. Our room was spotlessly clean, very comfortable, and had everything we needed for a relaxing stay. We also loved the hotel’s location: very quiet and close to restaurants, beaches, supermarkets, etc. Every detail was just right, and we truly appreciated the warm atmosphere and excellent service.

Nothing at all

We loved everything about these apartments, a lovely welcome from Maria, we got an upgrade to a family room, which gave us more space, it's a new building and finished very well...I could have lived in it!

Shower was great but tended to soak the bathroom floor as didn't drain away so had to use towels or would be a slip hazard, air con was very powerful, even on the lowest fan setting was too much air blowing out (we did try different settings)..neither would stop us returning though ☺️

Maria is a great manager! She can solve everything. There was a little problem but the solution was good. Maria met us at 23:00 and explained everything. Also she wrote a list of reccomenations what to see. Every day cleaning was good. The breakfast was normal. The accomodation of hotel is perfect and there is a good parking for a car.

i didn't like the only one thing - I wish I could stay longer with my family here:)

The breakfast was very good, you have to order what you want the day before and they deliver the day after on time. As a family, I enjoyed to have it directly in our room. The room was very clean and I could notice that they were taking a lot of care for the cleaning. The swimming pool is also a nice one. The Lady at the reception was also very kind and helpful.

nothing catastrophic, but in my room, ventilation was bit noisy from time to time during the night

It's a new hotel in Panormos, the hosts are nice and helpful. It has a swimming pool and a parking space.

Unfortunately, the room did not meet our expectations. It was very small and although new and nicely finished, it was poorly designed, so staying there was not pleasant and not comfortable. The bathroom was small, everything was wet during the shower. The toilet paper holder is at ankle height... There is not enough space to hang towels or put cosmetics.

The apartment is spotless and very comfortable with spacious veranda overlooking the sea and mountains. It is located just outside the small village where you can have breakfast and buy amenities from a local minimarket and have a fantastic meal in one of the local restaurants. Maria is very sweet and welcoming and was available on whatsapp throughout the stay. The welcome cake and honey on check out were a very nice touch. As was the daily housekeeping that is not usually included in self catering apartments.

The side road that leads to the hotel and village is not tarmacked properly and it is not lit well so you have to drive with caution.

The property was very clean. I could park in the olive grove in front of the hotel. Location was excellent for local on foot walks and also for visiting rest of Crete. Staff very helpful; we needed to wash our clothes and they did it for a very reasonable price. A very nice pool if you want to stay in and the kids loved it. Overall it was a very comfortable stay.

Nothing

The location is quiet but still in short distance to the Center of the village. We loved the room, it was spacious and well equipped. Also the bed was really comfortable and the room had exterior blinds which made the room dark and good to sleep in. The staff is caring and super kind and makes everything happen, what they can. The rooms where very clean and the housekeeping cleansed every day properly. We really would recommend staying here.

Nothing - everything was perfect