The rooms are completely remodeled with the highest quality beds pillows etc . I haven’t slept so good at home in years so hotels are never fun . This was a huge surprise and they spared no expense . The staff was AMAZING . Absolutely just the most attentive and best attitudes of any staff at the hundreds of hotels I have stayed at in not exaggerating at all . AC was ice cold , pool was VERY clean and new . And the breakfast bar would cost $40 a person at a restaurant for that quality of real food . Biscuits and gravy were amazing , buttermilk Belgian waffles , fried and scrambled eggs , and even breakfast burrito filling with fresh tortillas for if you are on the go , every juice possible with fresh fruit and obviously the other stuff you would expect . I can’t say enough about the staff though and I met them all during my stay . They are all friends and family with each other and it shows with how they all helped each other out . No bickering or being ignored by staff etc . Just awesome . I’m going thru chemo and kidney failure and just needed a break and man did I get it .

The plate in the microwave was replaced obviously some genius managed to break it on carpet ? And the one it was replaced with didn’t have the teeth to make it turn . Honest mistake . Easily fixed for me with a bunch of un needed apologies

Breakfast was great BUT you need to have sugar free syrup for diabetics! The woman who was in charge of the breakfast area was FABULOUS! efficient, kind and professional. a real keeper! Check in staff was nice and fun yet professional and helpful

You need to make sure every room has the same items like table and chairs. Our room has them but our friends did not. a table and chairs are needed in every room.

comfy, quiet rooms, good breakfast. We liked the little pool and the jacuzzi. liked the parking area with trees. We used it, because it was close to Chico.

We really did not like to use of all the paper and plastic for breakfast. Why is it not possible to use real dishes and silverware and use a water efficient dishwasher. All over in Europe, hotels are able to do that.

Very quiet through the whole night. It was nice not to be woken up by people talking or doors slamming. Thank you!!

While eating the breakfast, one of the maids had her husband and son come there to eat breakfast. Not very professional looking. Note: elevator permits are out of date. I did make the counter person aware of it.

The breakfast was exceptional. There were hot and cold choices, and gluten free choices. Nice.

The only down side was that a couple of things were not working properly. There was no WiFi, and the elevator button wasn’t working on the second floor.

The facility has been refurbished following the Camp Fire and it is quite nice.

We didn’t have hot water for showers (the sink outside the bathroom was working) but after calling the front desk they found a room for us.

Room was nice and clean

Pool wasn't heated and in the shade after 4pm Nothing much to do after the wildfires destroyed the whole area. Hard to find dinner, but we went to supermarket and had dinner at the pool (was awesome)

The rooms were very clean, have a good size little fridge in the room. Bathroom very clean and new, good shower clean looked brand new.

Everything was great! Very clean and comfortable. Pet free room thank you! Breakfast was good. I will stay again every time I cone to Paradise Ca

The breakfast was excellent. Well stocked. Lots of variety. Hotel was easy to get to. Friendly atmosphere.