The room was attractively furnished with comfortable beds and a spacious bathroom. Everything seemed new and exceptionally clean. The friendly staff were very helpful unloading bags from our car, answering our questions, and being at the door whenever we entered the hotel. Free parking was provided next door in a private garage. The decor of the entire hotel is beautiful. Delicious omelettes and scrambled eggs, made to order with lots of fixings, are part of the complimentary breakfast selections. The downtown location central to many good restaurants can’t be beat.

A few glitches… air conditioning was so loud it was difficult to carry on a conversation in the room; the shower knob came off while showering, and the elevator wasn’t working when we arrived. (However, the elevator was fixed a few hours later.) Except for the air conditioning, these problems were minor. We were told that not all rooms are connected to the same air conditioning system. I would definitely stay here again, but would immediately check the noise level of the HVAC and try to change rooms if necessary. In fact, we were offered a change of rooms, but decided against it since we had already unpacked.

The location of this historic hotel with a lot of atmosphere is excellent. We got a king suite on the top floor, the location was very private and quiet. Even though it was a Thursday after Christmas the lounge/bar was full with people, and the restaurant is also very nice. The staff is friendly and helpful, and downtown Chico, with many nice restaurants and shops is right outside. We could charge our car over night in their parking garage which was an extra plus.

Loved the high ceilings in the room. Beds were very comfortable and amenities, such as make up remover, robes, hair dryer, tv, etc. were all appreciated. We had really good drinks in the bar after dinner downtown and the location was perfect for visiting our daughter who attends Chico State. We walked everywhere and didn't have to use our car at all during our stay.

Rooms could be updated

The room was perfect with one exception. We arrived o. The train at 4:30 am and were received by staff at that ungodly hour. Thank you! And we extended our stay by checking out at three. It gave us a place to rest and clean up during our not even full day in Chico. Its proximity to the college that we came to tour could not have been more convenient.

My daughter and I both found the pillows to be too thick and thick to comfortably sleep on them.

I love this place! Second time staying here for a rave at the Senator Theatre; the staff is incredibly friendly. The rooms are always spotless. They even fold the first square of the toilet paper! Fiji water in the room that will get you charged 5 dollars if consumed was cool too.

The bed frame was old so it made a lot of noise; hardly something to complain about, though..

Location! The hotel is located in the historic downtown area of Chico. There are many bars, restaurants, boutiques all within walking distance from the hotel including Chico State. A bonus was the made to order breakfast included with the room.

Firm large pillows on bed were uncomfortable.

Lovely building, furnishings, and decor. Room cozy and comfortable. Staff helpful, and nice breakfast. Location perfect as we were attending a symposium on the CSUC campus.

Lack of decaf coffee at breakfast, and lack of a microwave in the room.

It’s all beautifully renovated to look like a turn of the century hotel. The restaurant is connected so we didn’t have to go outside in the rain. Dinner was great. Drinks were delicious!

The outside of the windows in the upstairs are dirty.

The interior was exquisite. The furniture, beautiful. The attention to detail was above and beyond, down to the neatly folded first square of the toilet paper roll in the bathroom.

Only one complaint: window faced an alley, and another wall. Cant be helped, though. The hotel makes up for it in quality of stay.

Great hotel. The location is the best and super convenient. I loved the bar and restaurant. The room was nice. Could use some gentle updating to make it a bit more elegant but was clean and comfortable. Thank you!

more modernized rooms / bathroom / furnishings in the room.