We liked that the staff went above and beyond to accommodate us. There was an issue with the room that was reserved for us. They did everything they could to accommodate us and it worked out well. Jocelyn was very helpful and professional as were the owners. Very helpful and nice as well. The hotel was very quiet even though it was full. We would stay there again.

No accommodation for Handicapped Persons. No elevator. Otherwise excellent service from everyone there. Breakfast could end an hour later.

We enjoyed the location just off of the main freeway. Our room was very quiet. The room size was very good. The bed and pillows were comfortable.The TV was good. The refrigerator worked without any noise. We loved the shampoo, conditioner, body wash and moisturizer in the shower/bathroom. We would definitely stay here again.

Towels could have been better. They were thin, worn , scratchy and small. One day, our room was not made up. The breakfast was very limited. The OJ was watery. However, the coffee was good.

The lady in the main office was very nice anf helpful

The day after i arrived i slipped in water by the laundry room. I fell and hit my head arm and leg. House keeping saw me fall and tirned away. I told the front office but im not sure they even carex.

Everything was very good, friendly staff. The bed size we requested and on the bottom floor wasn't available when we arrived but they upgraded us to a larger size with no up charge.

The carpet was stained. So it made the room look dirty but it was very clean. Bed was a little hard but still able to sleep comfortably.

Nicer than I thought.

We paid for very early check in for our two rooms and they were not ready for over an hour past early check in. I was not offered a refund nor did the staff seem to care. We needed the rooms to be ready for us to get prepared for a graduation event. We were late due to your hotel’s unpreparedness.

The location of this Super 8 is perfect for us when traveling to Chico. The location is close to the freeway but not freeway loud. The rooms are always clean. The outside area is kept up. There is a Denny restaurant within walking distance.

The smell in the hallway. And one room we had smelled from cigarette smoke - even though it was a non smoking room. The smell in the hallway is pretty bad and stinky. It actually smells like someone is smoking marijuana - but not fresh nor does the odor go away. Maybe Super 8 could use some really good air fresheners! in the hallway!

I was very happy to see that upgrades were being made. Cleanliness is very important to me. Also, I felt the price was fair.

Really, I don't have any complaints. I guess the only drawback is the lack of an elevator.

Very clean and just all around very nice especially when you consider the price compared to others at this level . I rarely am surprised

I honestly don’t have a negative and again I’m a realist . I’m sure I can say they stop serving hot water for tea at 9pm but wtf? Who cares lol!? Free tea all may and night until 9 is nice

One of the better Super 8 I've stayed at, in quite a few years. Peaceful and comfortable, no disturbances whatsoever,, I got a good nights sleep. Clean enough,, super wifi. Breakfast was ok, waffles, bread, bananas and youghurt. Easy access to highway 99. There is a Denny's very close by. Pleasant staff, I would return.

The windows would benefit from a cleaning. Bird poop, among other things.

The staff was very helpful and nice. My husband and I love to take off and get away from the chaos and we can always count on them

Not much we don't like about them but room 107 door closed very loudly