127 reviews
Homewood Suites by Hilton Albany Crossgates Mall
Homewood Suites by Hilton Albany Crossgates Mall
From
$1741651 Western Avenue, Albany, 12203, New York, United States
127 reviews
Choose dates to view prices
1/54
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
Homewood Suites by Hilton Albany Crossgates Mall is a 3-star hotel in Albany, New York, United States, perched at 1651 Western Avenue and about 5.4mi from the city center. The hotel offers breakfast to guests and has accumulated 127 reviews, reflecting traveler impressions.
Amenities include free on-site parking, free WiFi, and an indoor swimming pool, along with a fitness center, a business center, and meeting/banquet facilities. Each suite features a kitchen, non-smoking options, air conditioning, and wheelchair accessibility, with an elevator for easy access. Pets are welcome with extra charges, and a 24-hour front desk helps with planning and needs.
Situated near Crossgates Mall, this Albany stay provides convenient access for shoppers and visitors while offering comfortable accommodations, with prices starting from $174.
Located near Crossgates Mall, the Albany stay offers convenient access for shoppers and easy city exploration. A bright indoor saltwater pool with a shallow end invites a refreshing dip, while an on-site fitness center, a business center, and meeting/banquet facilities keep moods both active and productive. Free on-site parking and free WiFi make mornings easy, and a 24-hour front desk is ready to help plan the day ahead.
Accommodations balance homey comfort and practicality, with studios and suites designed for longer stays. Many options include non-smoking rooms and air conditioning, and several suites feature kitchenettes or full kitchens for simple meals in. For business travelers, the property also provides a business center and meeting spaces for gatherings or events.
Prices start around $174, with pets allowed for an extra charge, adding flexibility for four-legged companions. Payment is cashless, with accepted methods including Discover, American Express, Mastercard, Visa, and Diners Club.
Closest airports
Albany County Airport
4.9miMost popular amenities
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Elevator
Free toiletries
Rooms
Show 6 photos
Studio Suite, Accessible
1 King Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
1KING ACCESSIBLE BATHTUB STUDIO SUITE NOSMOK, COMBINED BDRM/LIVING RM-SOFABED-FULL KITCHEN, FREE WIFI-DAILY HOT BREAKFAST-24/7 SUITE SHOP
Show 4 photos
Studio Suite
1 King Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
1 KING BED STUDIO SUITE NONSMOKING, COMBINED BDRM/LIVING RM-SOFABED-FULL KITCHEN, FREE WIFI-DAILY HOT BREAKFAST-24/7 SUITE SHOP
Show 4 photos
Suite, 2 Queen Size Beds, Accessible
2 Queen Size Beds
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
x8
+
x5
More details
In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and has a seating area with a TV, a tea and coffee maker, a safe deposit box and heating.
Show 4 photos
Suite, 2 Queen Size Beds, 1 Bedroom
2 Queen Size Beds
1 Sofa Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and features a seating area with a TV, a tea and coffee maker, a safe deposit box and heating.
Show 4 photos
Studio, 2 Queen Size Beds
2 Queen Size Beds
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
2 Queen Beds Studio Nonsmoking is 269 square feet and includes 2 queen-size beds 150-154 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.
Show 3 photos
Suite, King Size, Accessible
1 King Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
x8
+
x5
More details
1KING HEARING ACCESSIBLE SUITE NONSMOKING, VIS FIRE ALARM/DOOR/PHN ALERT-KITCHEN-SOFABED, FREE WIFI-DAILY HOT BREAKFAST-24/7 SUITE SHOP
Show 6 photos
Suite, King Size, 1 Bedroom
1 King Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
1 King 1 Bedroom Suite Non-Smoking.
Show 6 photos
Studio, Accessible
1 King Size Bed
1 Sofa Bed
Kitchen
Free wifi
Microwave
Flat-screen TV
x5
+
x3
More details
1 King Hearing Accessible Studio Non-Smoking.
Show 4 photos
Suite, King Size, Accessible, 1 Bedroom
1 King Size Bed
1 Sofa Bed
Kitchen
Free wifi
Microwave
Flat-screen TV
+
More details
1 King 1 Bedroom Suite Roll-In Shower.
Show 4 photos
Studio, 2 Queen Size Beds, Accessible
2 Queen Size Beds
x5
+
x3
More details
Studio Two Queen Beds Non Smoking
Studio Suite, King Size, Sofa, Kitchen
1 King Size Bed
1 Sofa Bed
Kitchen
+
More details
Suite, 2 Queen Size Beds, Accessible, Sofa, Kitchen
2 Queen Size Beds
1 Sofa Bed
Kitchen
Wifi
+
More details
Guest reviews
8.3
127 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Antonia
8.2
November 2023
I like the breakfast. But at check in we have to wait for 1 hour, and after we asked for the room. Was other person at check in said to us we are ready . But the Young skinny blonde guy at check in was un profesional and no helpful.
The ckeck in . The borde young guy didnt make his job
Carol
8.2
March 2025
location and cleanliness
Only issue...we went to check in and the room wasn't ready...we had to wait until almost 5 pm to go to our room. And we were there roughly 415
Edward
10
July 2023
We used this hotel for a family gathering spot for those from out of town. The expansive lobby and outdoor patio were perfect for evening gatherings. The doubled breakfast spots were excellent.
The location next to the mall could be a plus or minus depending on your point of view.
Akua
9.1
March 2023
The location is excellent. It’s opposite the mall so easy to shop and buy lunch and dinner. Very very neat and clean. Rooms are large and updated. Lots of hot water. bed is comfortable.
Not enough hot breakfast options. The breakfast is monotonous .
Deborah3477523379
9.1
November 2023
The location was near my friends house and the breakfast was good and substantial. Coffee was good as well. Amenities in the room were great.
Nothing was wrong and things could not have been better.
Selena
10
January 2024
The space in the room, the pool and workout area, the breakfast, and cleanliness of our room!
I feel like the price might be a bit too expensive for less than 24 hours staying there.
Denise
9.1
September 2022
Very nice location. Loved the full fridge and kitchenette. Room was clean, spacious.
A little bit of bath water was left in the tub when we arrived. I think it wasn't drained after cleaning. Everything else was clean. After a horrible experience with Hilton Garden Inn we swore off Hilton. This Homewood Suites stay gave us faith in the Hilton brand again.
Bjoern
8.2
July 2024
Breakfast was great, waffles, burritos and bacon + a whole lot more.
Pet fee, $75 for the stay. Which in our case was just the one night.
Cathy
9.1
July 2022
We had everything we could have needed for our stay. We had kitchen supplies. We have provided laundry facilities. Convenient to a huge mall.
Guests could be noisy. This is not the hotel's fault. There were also noisy pets.
Anonymous
9.1
November 2022
had to change dates do to sickness and was going to charge me for room and after 4 hours of on and off the phone i finally got Bonnie and she changed it with a smile and no penalty. she is the best
Points of Interest Around Homewood Suites by Hilton Albany Crossgates Mall
Airports
Albany County Airport
4.9miAirports
Albany County Airport
4.9miAttractions
Capital – Saratoga
5.4miHudson Valley
5.5miZoom Flume Water Park
26miPools
Location
- Indoor
Features
- Salt water
- Shallow end
Availability
- All season
Amenities of Homewood Suites by Hilton Albany Crossgates Mall
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Elevator
Free toiletries
Amenities of Homewood Suites by Hilton Albany Crossgates Mall
Accessibility
Wheelchair accessible
Activities
Pool table
Bathroom
Free toiletries
Hairdryer
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Common Areas
Shared lounge/TV area
Food & Drink
Tea/Coffee maker
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dishwasher
Kitchen
Microwave
Refrigerator
Stovetop
Living Area
Desk
Sitting area
Media & Technology
Radio
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Contactless check-in/out
Room Amenities
Fan
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Fitness
Fitness center
Indoor swimming pool
Stay rules - Homewood Suites by Hilton Albany Crossgates Mall
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
The minimum age for check-in is 21
Parking
Free public parking is available on site (reservation is not possible).
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Discover,
American Express,
Mastercard,
Visa,
Diners Club
This property does not accept cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - Homewood Suites by Hilton Albany Crossgates Mall
Is it possible to stay with my pet at Homewood Suites by Hilton Albany Crossgates Mall?
Yes, you can stay with your pet at Homewood Suites by Hilton Albany Crossgates Mall. Just make sure to inform the hotel in advance, as charges may apply for bringing your pet along.
What's the check-in and check-out schedule at Homewood Suites by Hilton Albany Crossgates Mall?
At Homewood Suites by Hilton Albany Crossgates Mall, we have arranged the check-in post 03:00 PM and the room should be vacated by 12:00 PM.
Is there parking available at Homewood Suites by Hilton Albany Crossgates Mall?
Yes, there is parking available at the Homewood Suites by Hilton Albany Crossgates Mall. The parking is free and located on site. However, it is important to note that parking reservation is not possible.
What are the rates at Homewood Suites by Hilton Albany Crossgates Mall?
A stay at Homewood Suites by Hilton Albany Crossgates Mall can begin from a rate of $174. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at Homewood Suites by Hilton Albany Crossgates Mall?
At Homewood Suites by Hilton Albany Crossgates Mall, the hotel offers a variety of suite room types to choose from. The suites range in size at 334 sqft and include options such as the King Studio Suite, One-Bedroom Queen Suite, and Queen Suite with Two Queen Beds. All rooms are non-smoking and can accommodate either 4 adults and 3 children or 6 adults and 4 children. Bed sizes include King and Queen beds.
What activities does Homewood Suites by Hilton Albany Crossgates Mall offer?
Guests at Homewood Suites by Hilton Albany Crossgates Mall can spend their time enjoying the leisure amenities provided at the hotel. The hotel features an indoor swimming pool, which is available throughout the year. This indoor pool offers the convenience of swimming regardless of the weather conditions outside.
The pool at Homewood Suites by Hilton Albany Crossgates Mall is a saltwater pool, providing a unique swimming experience. It also has a shallow end, making it suitable for guests of all ages and swimming abilities.
In addition to the pool, the hotel also offers a fitness center where guests can work out and stay in shape during their stay. Business travelers can also utilize the business center to take care of any work-related tasks.
For those looking for more leisure activities, the hotel also has a pool table available for guests to enjoy.
Is there a swimming pool at Homewood Suites by Hilton Albany Crossgates Mall?
The Homewood Suites by Hilton Albany Crossgates Mall has one pool available. The pool is indoors and is suitable for use all season. Some of its features include being a saltwater pool and having a shallow end.
Are both cash and credit cards valid payment options at Homewood Suites by Hilton Albany Crossgates Mall?
Homewood Suites by Hilton Albany Crossgates Mall does not accept cash as a valid payment option. However, they do accept Visa, Discover, Mastercard, American Express, and Diners Club credit cards as valid payment methods.
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