wonderful spa - very comfortable and spacious room - i had a spa tub in my bathroom - the outside pool, sauna, jacuzzi, steam bath are awesome even in the winter when it cold you can still enjoy the outdoor hot tub that is 42 Celsius - there is also an indoor pool with indoor spa so you can choose from outdoor spa and indoor spa - all these facilities are free of charge - there are also good massage and spa treatments that suits everyone’s need - although i was on a business trop traveling for work, it was great enjoying all these facilities - dinner prices are reasonable, breakfast is expensive - I’d like to inform you that this hotel is huge and has several wings: basic, superior, royal and i think a couple more - wonderful location not too far from my company.

the only downside to this hotel is the friendliness of the staff especially at the reception these girls don’t even know what smiling means and don’t even know how to be customer friendly - they are very unfriendly an this is a pity for such a nice hotel with all these wonderful facilities - I’d say get yourself a better staff group especially at the reception

Very nice, modern and cosy hotel We had a spa bath in the room, kings size bed, tea, coffee, water provided, also could login to netflix account via QR on the TV. Free access to pool (3 pools, 1 pool is shallow, for small kids), ice cream kiosk in the lobby is open till 22.00.

The changing room in the pool is a bit dirtier than eg the one in de Valk Luxembourg (Arlon). Also for 2 guests there was only 1 set of towels, we had to get down to ask for more at the reception, no problem at all but would be nicer to have everything settled

The bar menu and service was good, we didn't use the restaurant. Room was spacious and very clean and comfortable. Indoor swimming pool was good. Bike hire was also good.

We arrived using a public bus from Tilbug but the bus service was very limited which we didn't realise until we arrived. Taxi was very expensive, so our only means of transport in and out of Tilburg to visit our son at university was by bicycle. This was fine for a couple of days but it is a long bike ride

The facilities, the SPA area and the restaurants. Checkin and cleaning Team really friendly.

Cleaning not perfect. We made the remark but it hasn't been done. Luckily at the end of the day we found a cleaning lady in the corridor that came immediately to clean up chips from the previous clients between our beds.

easy access with parking

The hotel telephoned and emailed me at 19.00 hrs to say my room was reserved only until 18.00 and if they did not receive confirmation from me the room booking would be cancelled. Not very easy to pick up the message as I was flying and really quite threatening as I had confirmed my booking with my credit card - could do better

Friendly check in staff polite .

We found the room cold , and when we did manage to increase the heat on the radiator, when we got back to the room later that day thermostat on radiator had been turned down again . Our room was close to the elevator, so noise did impact on times .

It is an amazing hotel with lovely chic comfort. the Restaurant is just amazing and so many mouth watering dishes.

The cleanliness should be inspected thoroughly. TV Remote dirty, Shower tray left with soap, show Gel doesn't function and bathroom misses the face mirror magnifier.

It has great facilities such as the family pool and a lake/forest with playground around it. Dog-friendly rooms

The beach area around the lake looks very worn out, as if they just let it go and no longer keep maintenance. Dining is a bit slow as it has to cater to a large quantity of guests.

The beautiful location and site. The buildings layout, facilities such as gym, the staff, the food, the lake inside right next to our bedroom wing. The attention to detail and the calm peaceful sleep at night. The cleanliness and safety.

Everything was perfect.

Cosyness of the hotel. Very nice bar food. Nice swimming/gym facilities.

Family room for 4 people only had 1 hanger on the wall for jackets. Price difference of bar food to restaurant food. Stale ollibollies! Miserable cleaning staff!