My mom and I loved the breakfast choices. We loved how close it was to the Convention Center and the train. We were able to hail a taxi easily when needed. It was also close to a limo bus service to Haneda Airport ( we used a train to go to the hotel). We loved the cleanliness of the room and all the amenities of the ninth floor. Elevators were fast and the safety issues were excellent. It was wonderful staying here.

The rooms were too small for people with very large luggage for trips over 2 weeks in Japan. It was difficult to organize but we expected rooms to be small.

Location of the hotel is really close to JR Kaihin Makuhari stn. It's really close to lots of eating places on both sides of the train stn. It's only about a 10 mins walk to Makuhari Messe (depending on which building you need to get to). Out of all the hotels you can pay near the station and Makuhari Messe, it is reasonably priced. The public bath is good after a whole day of standing and walking around for an event/concert.

The room wasn't 100% clean on the floor. We stayed in a twin room and I can see that the room was not fully vacuumed on both sides and just under the bed (i.e. on the edge of the bed). I would at least want the room floor to be clean as we needed as much floor space as we could to put our luggage and walk around our beds. Check-in procedure waa a bit weird even though it's meant to be self check-in. I still had to put in my name and it was so confusing to be told to enter my first and last names without spaces. They should just follow what the other Japanese business hotels do and give you a card after I showed the hotel staff my details at the counter. Using the card, you just need to complete whatever registration required on the machine after that.

The breakfast was wonderful. Such a variety of food. Everything was correct, what was hot was hot and cold was cold. The staff was helpful and assisted in service.

The room was very tight. There were two of us and not enough room for suitcases. But the room was immaculate and comfortable. The bed was great.

Staff was very cheerful, kind and helpful. Very convenient location across from train station. 5minute taxi ride to the Makuhari Messe convention center.

Breakfast needs help - Would have liked fresh fruit and pastries at breakfast. Sink in the room drained slowly. In the middle elevator, the carpet on the wall was a bit tattered.

Location can not be beat. A literal two minute walk from K-station.

The rooms were extremely narrow, just about the length of the bed. This was difficult with our luggage.

We decided to book this hotel, because it was close to Makuhari Messe and everything we needed was close by from the location. We also enjoyed that there also was an Onsen we could use.

There wasn't anything we didn't like.

Breakfast a wide variety if you opted for the buffet and the various katsu options were excellent. We tried the washoku breakfast and that was delicious and the presentation was beautiful.

I did not have their breakfest

I had no idea, booking for 2 which is a default setting charges you more in Japan. I was told if I booked for 1 it would have been cheaper

All clean and staff were exceptional. Close to train station and convenience store attached on the first floor made for some easy snacks

extremely close to the station. walking distance to conventions center and shopping plazas. lawson store inside. the public bath was fantastic. easy check in process for English speakers.

My room type didn’t include room service. but, there were no concerns as they brought new towels every morning.