I loved the location and it was clean and beautiful

I did not like at all that they kept calling our room to try to get us to sign up for a tour and do a timeshare thing. It was annoying and made things super awkward.

When I booked our stay and saw this was a brand new hotel I was both excited and nervous. Only nervous because I wasn't sure if we'd be walking into a construction zone but we that wasn't the case at all. All staff was nice and helpful. We met Megan who we nicknamed "Meg's" (because that's just how we are) the first day we arrived. She was the bartender at the super nice outdoor (but covered) bar. She was very friendly and being we haven't been to Myrtle Beach in years, she helped us out with all our typical "vacationing" questions we had. She not only worked the bar but walked the pool deck as well to take drink/food orders. Other employees did too but Meg's had quickly become our BFF. Everything about this hotel and property is gorgeous! The Myrtle Beach Airport is right across the street but don't let that shy you away. Planes are not constantly flying by. Plus you cannot hear anything in your room when the doors closed. 10 or of 10! We'll definitely be back!

Only complaint and was on us not to have is fixed as soon as we noticed. Our bedroom fan made a lot of noise but I'm sure it was an easy fix.

On site food was just ok.. and expensive for what it was. But the adjacent restaurant was quite good with a nice variety. The staff were all very polite and worked hard to accommodate. Booking.com did not update a change I had made weeks before by phone. Holiday Inn Club Vacations stepped up and did what they could to get us what we had booked. The better view rooms are all Signature. And the step up appliances were nice also.

There was very little that I didn't like! Some petty things mostly. Rooms were very nice decorated very similar to a Hyatt- Modern Simple designs. The showers were very nice sized- better water pressure for the Signature! But the shower did not have a hand bar or stool for standing on one foot to wash feet! The diffuser on the bathroom faucet was defective and spayed water all over counter. No distilled water available on site (C-pap wearer) And coffee cups were too small for 12oz Keurig! (Signature upgrade)

I liked that the property was only 1 year old so the newness was awesome but some of the people that were staying there were kind of rude. The staff was extremely nice and informative. The pool area was awesome as well as the other amenities.

I didn’t like the exact location bc when you went out to the beach area, the beach view was horrible, you had to walk over a hill to even get to the beach from the hotel. I also found hair in our shower and we weee charged for something and we only stayed 1 night and we had hardly touched anything in the room.

Even though it was a hotel we booked to sleep in while traveling to Florida by car, we liked the hotel very much. The room they gave us was so beautiful that we were amazed. We wished we had stayed just for the sake of having fun. I cannot describe the quality of the room. Everything was as if we were the first to use it. We travel a lot and although we stay in many quality hotels. We have never encountered such a clean room before. A hotel right by the sea... My wife and I will definitely come again by making a plan to use the facilities later. By the way, it was also very good to be able to go to those floors directly from the garage with the elevator... Thank you very much. Everything was beautiful.

Everything was new, clean, good quality

My husband got very sick with the flu and was in bed for the entire stay, we tried to cancel the time share presentation as he was too sick to go and I could not attend by myself according to the rules, I called the front desk with plenty of notice but we were told we still have to at $5, that was not ok and it left a negative impression

From the moment we walked into the Lobby, we were amazed at how clean and beautiful the hotel was. Bobbi at check in was super nice and very helpful! The pool was amazing, the poolside bar had ice cold beer. The access to the beach was clean, well maintained and very accommodating. We stayed in a 2 bedroom room, and it fit the 8 of us perfectly. Will definitely be booking for the family in the future!

Parking was a super easy & elevators in parking deck. The staff was friendly was easy to check in. The room were clean & spacious( signature room). Did not have to call for housekeeping had plenty of clean towels & sheets for the family even tho they brought more upon arriving to our room. Plus we had washer & dryer in the room. We had awesome view of the pool & ocean! Easy access to pool area & to the beach. Kids enjoyed the pool. Everything was nearby far as restaurants, stores & fun activities for the whole family.

1st off we did not get a lower level room that was requested when booking also called before arriving to request again. We was told that staff seen request & will put again in system for request but when arrived, we were told that lower levels were sold out . We didn’t like that breakfast was not included with stay for the price that we paid. The guy bar tender in pool area was rude. I asked to see menu to order food and he threw menu across the table to me instead of placing in front of me & insisted that if we wanted to order food we had to order somewhere inside hotel , he only makes the drinks. We didn’t order any drinks or food after that incident & we drive off resort for food & drinks to other near by restaurants .

it was so amazing. I love it. The pool was so good. The hot tub was too. The rooms were clean. They had good towels. They were dirty. The floors were clean. There was no trash nowhere. I love the microwave all the workers were so nice. The piña colada was so good. The pizza was good too. The cashier that sold us. The pizza was so nice to shout at that one lady. and shout out to those boys that took the two pizzas from us. The view was amazing. and the swinging chairs were so comfortable. when we walked in, it smelled so good scary the hallways aren’t scary. everyone was so welcoming and nice. We love this hotel. We will be back in one or two years when we come back to Myrtle Beach we would love a discount anyways we love Holiday Inn club vacation🫦💗

nothing everything was amazing

Loved the location and onsite free parking. The resort is beautiful and the staff is very friendly. Checking in was smooth. The villas has everything you need to stay at home away from home.

If traveling with kids that have video games, the tv doesn't allow the system to attach to the tv. Would've like some more onsite activities geared towards adults.