Excellent Breakfast Buffet, Excellent Service throughout the complex. They remember your first name. The pool areas and gardens are very well maintained. Centrally located to shopping and touring. A very relaxing stay.

The brochure describing the hotel's beach location is a misnomer. There is no beach in the immediate area simply a steep rocky access to the water. There is a distant beach which is accessible with a 10 minute walk.

We just love this hotel! The rooms are big, the beds great, and the gardens are absolutely beautiful. The three swimming pools are excellent and the breakfast is very good. The Boardwalk Restaurant on the beach is the most beautiful spot for dinner as the sun goes down. Helpful, smiling and very efficient staff are the icing on the cake. We have stayed here a few times now, and we will be back.

Nothing we didn’t like - except sometimes the music being played through the loudspeakers around the pool areas was turned up too loud and we found we had to shout at each other to hold a conversation.

The property was great. We could only book a superior room as the others were all booked out. We slept fine but there is significant road noise for the superior rooms that face the street. Breakfast was lovely with different items each day. Beds were firm but comfortable. So many great food places close by which was handy.

We loved the property but we did find the shared pools were very warm, to the point we rarely went in.

This was my 4th time staying at Bali Gardens. (maybe 5th...?) I love staying at Bali Gardens because of the beautiful staff, great location and facilities. The rooms are spacious and clean. The pools and grounds are very well maintained. Breakfast is a definite highlight. The staff are friendly, helpful and professional. I will continue to stay at Bali Gardens in future visits.

Nothing to not like!

the breakfast were of good quality and a lot of variety very plentiful Spa area was wonderful , reasonably priced and staff very friendly the Pools were never crowded and quite beautiful Boardwalk restaurant was exceptional the entire staff were so friendly and helpful

I am older and the stairs killed me at the end of the day the sports bar coffee shop needs to take lessons in customer service just because I dont drink alcohol does not mean that I dont spend money and deserve the same amount of attention as those that drink alcohol at first i thought it was because i am a female, but my niece who drinks alcohol got served quickly and efficiently each time

The property is a traditional Bali hotel with a modern update. The gardens are beautiful and well kept. The staff make you feel so welcome and are exceptionally friendly. The pools are well maintained, and pool service by the staff is fantastic. The prices for a resort are also very good value.

Nothing

It was local to what I wanted and there was no kids club so not too many kids during my stay which was great for my needs

There was nothing that I didn’t like

Absolutely beautiful resort, very well maintained gardens are stunning, the 3xpools are absolutely amazing especially the infinity pool facing the beach, it's an oasis in itself, its right on the beach and central in Kuta . Their restaurants have great food.

What I didn't like was leaving. Unfortunately all good things come to an end.

Proximity to the beach and other shops , also not far from airport ( 20 minutes in cab )

By one of the swimming pools not enough sunbeds and people leave their things on them and go away for long periods of time. Nobody says anything to them even though there’s notices

Absolutely everything. We have stayed here multiple times and just love this hotel. Great location, terrific pool area, beachfront restaurants and the best staff we have experienced. Can’t wait to stay again.

Our only issue was the extreme noise level in the breakfast room, due to the very high ratio of small children, toddlers and babies present - many of them crying, screaming, or running around the room with seemingly no parental control whatsoever. We have never experienced this before, and it was totally impossible to hold a conversation at the breakfast table. We don’t blame the hotel or its wonderful staff who are always amazing, but it was not a relaxing or pleasant way to start the day, and very disappointing.