The staff is always friendly and helpful and the check in and out process is very easy. The rooms are always spacious and clean and comfortable to stay in. They serve a good breakfast with a variety of fruits and hot foods. The location of the hotel is right by one of our favorite grocery stores HEB as well as restaurants, fast food and pizza places. It is located within 30 minutes of most places we visit as well as shopping when we come to the Houston area every 6 months. We have stayed at this hotel 2 times now this past year and had a good experience staying a week both times. We will definitely stay here again and would recommend the Hyatt Place Houston NW Vintage in Tomball Parkway to friends and family.

I would like it if they had the ice machines on all floors instead of just one floor.

Very clean hotel in an extremely nice area of Houston, it's right off of the highway so you can access anywhere quickly, it's about 20 minutes from downtown HTX, the room was comfortable and clean, check in and out was a breeze, the parking lot was very well lit and easy to get in and out of with ease. The hotel provided breakfast which was pretty good compared to other hotels, they also have a full bar in the lobby with a nice social area. Definitely was a perfect stay for our weekend stay!

The only issue I had was that the handle on the bathroom door was broken... it was a bit awkward and difficult to open/shut the bathroom door at times.

I had never stayed at this brand of hotel, I usually stay at Marriott versions. My newphew suggested this brand becuase he likes it and I was very pleased. I'll be sure to choose Hyatt again!

Nothing! This was a very pleasant stay from start to finish. The room was beatuiful. The property was very clean. The front desk was most helpful. This was a great experience. I would stay here again for sure.

Overall the property was very clean. Everything thing worked refilled soaps, hot water, and plenty of towels.

N/A

Very comfortable

The morning of my checkout I went downstairs to the front desk to request another night stay basically to re book the room I was already staying in for another night and the front desk employee immediately told me no that every single room including mine would be booked up so I just didn’t say anything else and felt that was rude

Hotel is good and breakfast was reasonable.

The staff at night was very friendly and nice but the daytime staff were not friendly. I don't understand why we need to ask room to be cleaned. Frankly, I think it's my first time I need to request for room to be cleaned. Apart from that, it's a nice place to stay. Many restaurants around to eat too.

Everything is superb From check-in to check out an amazing experience Clean tidy beautiful friendly atmosphere ⭐️⭐️⭐️⭐️⭐️ 5 star

All good nothing to dislike about it

Did not care for the breakfast. Everything else was good

The breakfast.

Everything was incredibly clean, staff was friendly and helpful and answered any questions I had, everything was up to date and comfortable, the location was easily accessible and close to necessities.

Everything was fantastic. I have 0 complaints.

- Nice facilities, especially the rooms and bathrooms

Suggestions: -The breakfast hours should be written down somewhere so that guests don’t miss it . - Have staff be more attentive to cleaning and keeping things looking good, clean and organized while breakfast is being served. -Have an emergency kit and directory with ER info, 24/7 pharmacies, delivery options, etc. -Cleaning rooms should be offered daily (especially because trash bins get full)