The hotel was excellent, booked at the last minute and the pool was a great addition in the hot weather

nothing

The staff are very welcoming and helpful. The location is superb, 15 minutes walk from medieval centre. I had the Marquesalle suite which has a large balcony. Rooms light and airy.

Some minor touches missing from suite including cups and laundry bags. Quickly fixed by staff.

Dinner was just out of this world.

Great large room with comfortable bed and pool/ hot tub facilities

Jaccusi was good also the jacuzzi in the bathroom . We didn’t have breakfast .

Pool was too cold to swim . Shower was old and the water ran out in to the bathroom . Dripping basin .the price of the hotel was advertised at 115 euros outside but we paid 170 each night . That is a big difference ??

Good location Pleasant and helpful staff

Tiny Shower

There is very little to commend, the only exception being the very helpful and friendly receptionist on the day we arrived.

The photos online are extremely misleading. This is made out to be a boutique hotel whereas it really is just an annexe to a very dull business hotel. Our room was nothing like the photos on the website, and the terrace a major disappointment. Supposedly looking over the garden, instead it overlooked an unkempt weed jungle. The outdoor furniture was only partially present (2 chairs missing, no cushions, no sun-umbrella). See phots on website to see how it should have been. The building itself is somewhat scruffy, especially the side adjacent to the road. The room decor was dull and old, nothing "boutique"about it. The entrance hall was straight out of the 1970s, dull, unimaginative and dark. Absolutely no atmosphere. The bar at the "parent hotel" was equally unimpressive. "Secure"parking was anything but - there is indication that there used to be a key-access gate, but that is no longer the case and it is effectively open (therefore nor secure) parking - certainly not Wirth the additional cost. All in all, for a night stay (breakfast not included) this was WAY overpriced and a huge disappointment.

location

Not 4 star! Dirty, broken toilet which hardly flushed, broken sink. Only 1 bath towel. No tissues. Holes and marks on bottom sheet. No top sheet, so even on a hot Aug evening we had to sleep under duvet. No milk provided for tea or coffee. Carpet outside room dirty and stained. Glass panel in lift broken-safety issue - if you needed to rely on hand rail. Room was chosen for a special night away. Spoke to staff who were unhelpful. Asked about compensation and was told - the room is already paid for so we can’t do anything? Not even an offer of a free breakfast. Terrible experience! would recommend finding another hotel in Town. We chose this because of its rating - wish we hadn’t! Cost almost €200 a night