The staff was very accommodating. They spoke English with no hesitation or condescension. Very helpful staff. The hotel is one of a few large concrete bunker like buildings in the neighborhood. But, once you walk a couple of blocks, you’re in old Bordeaux. We walked easily to many of the sights on the way to the river. We even walked to the Cite du Vin and back. Tram to airport is a block away. 1.90 euro. Make sure you get on the tram that says “aeroport”.

Concrete appearance. Maybe a little overpriced for a basic, but functional, room.

Room & bathroom were good size & clean. Safe in room & small fridge ( have to ask to have it turned on!) Pay parking in 24/7 multi storey opposite hotel. Staff helpful & spoke English alongside our attempts at French.

Reception/bar area could get busy when coach parties arrived. Card deposit required if putting drinks on room(obviously) but please, please ask for itemized printout before payment on checkout ( I was expecting to receive it as that's normal practice) as I'm now in dispute.

I liked the large foyer area with room to sit and the bar. Bathroom large and with a good shower and bath. Toiletries lovely too. 10 mins walk to a nice area of Bordeaux.

The location is quite grim, the hotel surrounded by a seventies concrete jungle. Beds had plastic sheet mattress protectors on them which got hot at night. Was surprised that on Easter Sunday, the breakfast closed promptly at 10am.

Handy parking right next to the hotel in a secure car park (note an additional fee for this). Good value for money and nice hotel bar that we had a drink in one evening. The staff were very friendly and full of recommendations of where to visit in Bordeaux. There was a fitness centre which we didn't visit but a nice addition for some.

A little distance from Bordeaux city centre and a good 20 minute walk (at a good pace) to get to the heart of the city and one of the routes did seem a bit sketchy however the other route out of the hotel (as recommended by their staff) was a lot friendlier.

Nice bar. Professional Staff. Nice room. Good TV. Excellent Internet. Well air conditioned. Good late check out option.

An unaffordable breakfast, had to go to the Starbucks round the corner. The shower was very poor, changing temperature at will. Bad communication between cleaners and front of house. Garbage on street smelt awful. Not enough milk and sugar. Full lifts.

Great location, easy walking distances from town centre and near to a bus stop for the bus to the main train station. Room was comfy and a good size. WiFi was really fast and air-conditioning worked well. Breakfast spread was superb - loved the brioche in particular! Also appreciated not needing to check out until 12.00 on the final day.

The layout of the room was excellent and i loved the privacy. it was very clean and not shabby or outdated. had absolutely everything you would need. The good parking just next to the hotel and 2 min away tran stop would take you to the airport. It was 41C and hotel had everything you don't need to go anywhere else. Staff is very helpful. Breakfast is very tasty 100% stay again

all is perfect

Friendly helpful staff especially when a friend had a fall and they were so helpful and caring when we had to extend our stay while our friend was in the local hospital before being transferred back to the UK

The location of the hotel is within comfortable walking distance of many of the fine attractions. As a solo traveller I felt totally safe within the hotel and its environment The staff were super friendly always smiling and always available to give advise on where to shop,sightseeing and nearby restaurants The room was clean and spacious as was the en suite with all one needs for a comfortable stay. Breakfast offered the usual selection and was well presented I would like to give a special nod to Le Petite Brassier a little restaurant located just round the corner from the hotel I had dinner there on 3 nights the food exceptional and the price very affordable.Also across the road from the hotel is the Mariadeck Mall that has a superb supermarket,Archan for anything you need the range is amazing

Nothing, everything was perfect

The location was great and the staff were really good. The room met all our needs. There was a young lady on reception I think her name was Elise, she was brilliant and helped make our stay much more enjoyable with help and advice

Unfortunately the hotel was very busy due to the rugby World Cup so our stay was not as relaxed as we would prefer but this was a timing issue.