This family run cute boutique hotel provides excellent location for the city tourist. The rooms are quaint and we had first floor double aspect. The bed was extremely comfortable. All of the staff were polite, friendly and always there if we needed any guidance or help. Their English was superb. The one thing that stood out for us was the fact they not only cleaned the room but tidied our stuff and even wrapped up our multiple charger cables with ties.

The is nothing negative that we feel should stop anyone choosing this hotel but if there was a light in the wardrobe that would have been nice.

Wonderful spot in the old town of Bordeaux, very central, and about 50m walk to one of the city's tram lines. That said, the hotel is in a really great position, making it easy to walk to many of the key attractions and sights, shopping of all types, and of course so many choices to eat. And if you need to go a bit further afield, take the tram! The convenience of a brasserie right at the hotel is brilliant - and worth a visit if only for breakfast. Hotel Madame itself is a lovely boutique hotel with all the facilities and amenities you need. Sadly we only had two nights here, but would happily have stayed for a week. Clean and comfortable, with the room big enough given its location. Even for happy suitcase carriers like us, the lift is important. Our room a few floors up with a window overlooking Rue Bouffard was charming - très français. The staff are friendly, kind and helpful. Bordeaux was both a surprise and a delight. We crammed lots in, including the Cité du Vin wine museum (highly recommended) and the old German U-boat docks converted to Les Bassins de Lumières, an art and cultural site (also highly recommended). We will be back for more time in Bordeaux and some exursions into the countryside.

We didn't book to stay for long enough!

We LOVED our stay at Hotel Madame! It was in the heart of the city and had easy access to all kinds of food and entertainment. Customer service was top notch. We had Amazon packages sent a couple of days before we arrived and they were in our room. They also arranged a tour at a beautiful winery called Chateau Franc Mayne in Saint-Emilion. Parking was right across the square and the train was a block away. We paid extra for a room with a balcony which was pleasant for coffee in the morning and wine at night. Cool breeze and nice views. We can't say enough about how much we enjoyed the hotel and staff! Would stay there again! 🙂

Enjoyed the whole experience.

The location is fantastic, the rooms are clean and well equipped, the shower and toilet were great, the bed was super comfortable and the food options were great. Most impressive was the communication and guidance we received. Before arriving, we received confirmation messages via WhatsApp of our arrival times, check in availability, and food options available nearby. We received similar messages regarding check out also. The owner was UNBELIEVABLY helpful and provided us witrh a full guide to the city broken upo into walks, resturants, things to see and do, personal recommendations and favourite spots. Made the visit to Bordeaux that much easier and more enjoyable.

If I had to pick one thing out, it was that aircon wasn't available, which can be a pain for some, but not for us. The fan provided was suitable enough.

The hotel staff were excellent, their helpfulness was exceptional. The location of the hotel is first class for a visitor exploring Bordeaux for the first time with a number of tram lines nearby. The hotel also supplied as much cold bottled water as you wanted, which given that the temperatures was above 30 C was very welcome. The bar/restaurant adjacent to the property was also very good.

The en-suite was very small particularly the shower where it was hard to turn round. That said it was spotlessly clean with fresh towels supplied daily.

Rooms are the fun quirky sort you find in old European hotels decorated with flair and a good dash of boho style. Staff is top notch. Could not have been nicer or more helpful. Constantly in touch as needed via What’s App. There is 24 hour staffing of front desk which is great. Location, location and location. Location is perfect. Great value for money. Fun hotel with youthful vibe.

Well it is centrally located, and there is some street noise. Didn’t bother us at all, but you might ask for a quiet(er) room if an issue for you.

You cannot beat the location. It’s excellent. The staff are all excellent and helpful in arranging whatever experiences you desire. They arranged a brilliant winery tour with one of their relatives along with wine tastings with what ended up being minimal cost. Priceless recommendations for restaurants and sites.

It’s adequate for a few nights stay and exploring the area and has value against competitors with much higher price points but you need to set expectations that it will be small room, bathroom, shower, closets etc and deal with it.

The location is great, walking distance from the main attractions downtown and very convenient also for public transports. Staff is amazing, super helpful and always warm and welcoming. The bed was comfortable and there was a good storage space. I liked that they offered the also 1coffee and 1 water bottle each every day, it’s a small gesture that makes the difference.

The bathroom was a colder than the rest of the room, and you need to be a bit careful when having a shower because the water might go out on the floor. But nothing major, honestly I would go back there if I went back to Bordeaux.

Very friendly, spoke excellent English, went the extra mile booking taxis, and found out additional information about services further away in France. Helpful - lots of extras to help make our stay more comfortable, i.e... adaptors for NZ chargers, etc. Checked us in early and moved our luggage for us when we arrived early. Simply superb. Also, it was immaculately clean! Our view was outstanding. There was a historic arch just outside our balcony door/window. Walked outside for dinner to an incredible sunset through the arch. Sound proofing was good - once you opened the outside door/window, you could hear the hustle and bustle from the restaurant below.

Nothing!

We had an incredible experience at Hotel Madame. The staff were extremely kind and accommodating. When we checked in, they told us about the city and suggested restaurants and activities. Every time we passed by the front desk, we had a lovely chat with whoever was sitting there. Our room was large with a comfortable bed and a big bathroom. The location was optimal, right on the edge of the old city and we walked everywhere. We would absolutely stay here again!

Nothing - everything was wonderful.