The staff were wonderful and SO friendly. I would stay again just to have such kind service. The rooms were beautiful and provided us with everything we needed - we felt spoiled! Heated towel racks, slippers, robes, the whole package!

The rooms did have some gnats in them, which was only a small con, but it doesn't always make you feel the most clean. Also, there was no elevator and it was the struggle to get down all of the flights of the stairs without waking others. Also, there wasn't a shower curtain, which was just a little strange because the bathroom got very wet and it was freezing to shower!

Charming place very good taste

Breakfast not acceptable by any standard

Hélène and the entire team made us feel like family! They went above and beyond to accomodate us and assist with recommendations and directions for our stay, always with warm smiles and contagious enthusiasm. The villa itself is so charming and very comfortable beds. I loved the decor and even took some ideas for my home too! While we didn’t have breakfast at the villa, the spread looked delicious and the garden terrace is the perfect place for a morning coffee!

We were looking for a special hotel stay for our weekend trip to Bordeaux: and Villa Victor Louis more than satisfied us! Beautiful rooms and great service at a really excellent price (in fact, we couldn't quite believe the value of our money - it felt like a 5 star hotel but at the price point of a 3 star one. The staff were really helpful with local recommendations and also allowed us to leave our luggage before and after check-out, which is always appreciated

Breakfast wasn't included and, then, disappointing when we paid extra for it. But the garden patio in which we took it was gorgeous

We were upgraded to a basement room - but it was rather dark and didn't feel like an upgrade. It had access to the small public garden at the rear of the hotel - which meant it didn't feel that private. Not the best breakfast but adequate.

We were there one night and unfortunately that night a fuse blew and we were in darkness and obviously no electricity. We tried to contact someone but then you realise there is actually no one on site. We couldn't get through on the door buzzer (which was apparently linked to the owner's phone) as it was working due to the power cut. This concerned us as I could not get through to the hotel on my phone (perhaps because we were in the basement). Finally one of the occupants did manage to get through and someone came immediately and sorted everything out.

Location was good and after a couple of days of using buses and trams, felt a lot more accessible. One of the receptionists was so helpful- English, student I think? I was sorry not to ask her name!

Stairs! Quite beautiful but not so good for me with back problems..

Excellent staff--went out of their way to be helpful at every turn. Helen was terrific; Anna, Mateo, Lucy and others were always available and accommodating. Quiet street, walkable to restaurants, shopping and tram. Breakfast is a good value in a bright, cheerful room. I highly recommend.

Hard to find a negative! Street repair made walking tricky at times but all in all, it was a perfect stay.

This is a stunning historical property that has been beautifully updated with all the modern conveniences. Helene, the manager, is a member of the family that owns the hotel, is totally charming and treated us like houseguests. The tips she provided about restaurants and outings were always spot-on. It was an easy walk to the heart of Bordeaux.

The breakfast choices were very limited.

Small hotel located in a historical residence with a lot of character and charm. Marble bathroom, comfortable bed and quiet location. Perfect.

The only thing that could be improved was that the showerhead holder was wobbly.

Beautiful property. C17 villa exuding elegance. So peaceful. Felt like it was ours for the night. Comfy bed, big, lovely room. Homely too Lovely staff. Very diff to some of reviews on here.

Nothing.