The position of the rooms is second to none. Is it the Ritz? NO! Is it the Royal Hilton? NO! Is it brilliant value for money? YOU BET IT IS! There's no frills to the place but it's comfortable, it does what it says on the box and In my opinion its worth every penny. Couldn't get WiFi so what did I do? I TOLD the lady in the pub and she sorted it in 30 seconds! If you've got a problem, don't go putting chappy reviews on booking.com until you've ascertained that there IS actually a problem! The staff cannot do enough for you and will assist you if you need it. In my opinion it's a no-frills style hotel where they leave you be to get on with your stay and that's all I ask for. It's a 10 from me!

Lighting could do with being LED's. My eyes ain't what they used to be!

I was attending festival in Wigan so it was ideal. It was comfy and I had most things I needed. The pub was friendly and we had a good time

The telly wasn't working and my phone was playing up so I had no idea what time it was. I cound't find any information and I didn't know where reception was. So I couldn't contact my mates in other rooms in the other part of the hotel. I realise a lot of this is down to me, but I would have expected staff to be a bit more visible on a Sunday morning

Staff were friendly and very welcoming Beer was a great price Beds were clean and comfy Very quiet area considering above a pub

WiFi in the room was non existent Was no free parking onsite One loo roll for 4 days. For 2 ppl Tv arial was broken and reported Shower door had come off the runner The place was amazing an quirky. Only reason I point bits out. Is so they can be sorted ready for the next person Overall I'd rate this place an 8 /8.5

Very welcoming, friendly staff. Comfortable beds, plenty of teabags & coffee. Constant hot water. Lovely & clean rooms. Very close to town centre with lots of places for dining / takeaway. 15 minutes walk to train station ( through the town centre). Loved the indoor market still got the old fashioned feel about it, if you’re a lover of pork pies/ famous bury black pudding’s this is a place not to be missed. There are not many indoor market halls like this left now in the uk. All in all an enjoyable stay.

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The staff were very friendly. Fifteen is a lovely pub serving real ale and if I had stayed for longer I would have had a few more drinks there. The street was quiet at night and I was not disturbed by noises from the hotel or pub.

If the table lamp were fitted with a longer cord it could have reached the bedside table. This would have been much more convenient for the guest. I stayed during a cold snap and a cosy blanket left in the wardrobe would have been appreciated.

We've stayed here before and like it because of its location: it's handy for the town centre and the park where the Wigan 10k starts from. We've always found the staff friendly and the fact that breakfast isn't provided doesn't bother us as we're there for the race.

The room we had was above the bar area and there was live music in the evening until 11pm, which was loud and a bit disturbing.

Had yet another wonderful stay, nothing was too much trouble for the staff to help us as I am disabled, good prices and particularly loved the warm pork scratchings. The clientele we also great, I feel that that reflects the staffs personality. I is extremely family orientated and you are made to feel that you are a part of that. All I can say is thankyou to Karen, Chris, Aleisha, Mike and Lisa for a great time. Looking forward to our next stay in July. Toilets were easy accessible for me as well.

Just the stairs, but We were great once we got to our room.

The location was perfect. I didn't have to walk that far to get on a train, shopping Nice Italian restaurant next door. The staff where amazing. Comfy beds, nice hot shower, telephone boxes out front! Everything in the pub was great, met some locals. Very nice place. 👍

Nothing

The room was very clean and comfortable with tea and coffee facilities and shower gels supplied. The bed was firm and comfortable and the bedlinen had the crisp fresh feel of good quality bedlinen. The shower was excellent with a powerful spray and a good temperature. There were enough sockets, including one close to the bed. The TV worked easily with a wide variety of channels. The member of staff who showed me my room was pleasant. There is free overnight parking right outside (but not during the day) It is handy for the centre of Wigan.

The entrance area/ staircase to the rooms creates a poor impression which I was relieved was not borne out when I reached my room.

shower was perfect so warm and powerfull, very easy to get in to town, very friendly staff helped gf carry her case upstairs

in our room couldnt connect to the wifi and couldnt get the wifi password, thats the only thing