We liked the location on the edge of Horwich which is approximately five miles from Bolton town centre. The novelty of the hotel being attached to the Bolton Wanderers football stadium also added some interest. We even managed to sneak a peek of the stadium as the Reflections Suite (which has stunning views over the stadium) was not in use during our stay. A very large shopping and leisure centre is a short walk from the hotel. It has a large range of bars and restaurants available, although the facilities in the hotel are excellent. The buffet style breakfast was wonderful with plenty of choice and vegetarian options available on request. Very professional and friendly staff, who really made us feel at home. There is plenty of (free) parking right in front of the hotel, with a very simple number plate registration system which takes seconds to complete when checking-in.

Nothing.

Gorgeous hotel and super clean in all areas including our room. Pitch view room was incredible and worth the extra cash given there was a game on and we got to see Bolton play against Fleetwood. Staff were super helpful and location is great being right next to the retail park!

Cocktails in the hotel bar were awful, I just personally think you should stick to keeping them off the menu if they aren’t made correctly! The breakfast wasn’t worth £12 per person, you would be much better eating at one of the restaurants in the retail park. Our room was quite cold and the heating didn’t seem to be working, if staying longer would have reported it but it was only one night so we just wrapped ourselves up in bed.

Good location for us, interesting having a pitch view.

Signposting outside, with multiple roundabouts, seemed s bit confusing. The room had a very cold draught.

Check in was super easy, the room was clean and the bed was comfortable. We had a pitch view room which was fantastic but there are no opening windows which would have been nice to let some fresh air in. We fully understand why the doors are locked.

Breakfast wasn't great. All the tables that were free were full of other guests used cups and plates. The staff were slow to replenish the food, tea/coffee/sugar & juices, and the self serve areas were messy and could have done with a wipe down.

The location was excellent as i was attending the Bolton Arena for an event over 4 days. All the staff were excellent at reception, house keeping and at breakfast. The bar staff were a little slower than i would have liked but they did a good job and were friendly. The breakfast was a little pricey but very good.

Nothing could have really been better other than a quicker service at the bar. Other guests were getting slightly annoyed.

Easily accessible by car; good parking Clean and comfortable room which was quiet Evening bar meal menu very good and service great

In the bedrooms there are so many lights that cannot be switched off and it means the room is not that dark for sleeping e.g. blue lights by bedside lamps; red lights on TV and plug; flashing red smoke alarm lights At breakfast the tables were not being cleared and reset quickly enough, food containers were run down/empty; service less efficient

The hotel is in the stadium, which means there is ample parking, and it is also in the town centre with many restaurant options in less than 5 mins walking distance. The breakfast options were good, and they catered to porridge too. The room I stayed was overlooking the pitch, and I would have loved to stay and watch a game, brilliant view!

The bedside table didn't have a power socket, it was slightly far away from the bed, so not very convenient.

It's close proximity to the train station. The croissants and bacon roll at breakfast. The large open space at the bar area where you can be tucked in at night with a drink watching the telly and sit having coffee in the morning looking out the large windows, that was nice.

The shower was broken, the toilet didn't flush well and the room was cold at times. Just realised on our last day however, that the radiator could have been adjusted to a higher temperature 🌡 😳

I booked the room short notice and the staff was great for having it ready for me at the time I had stated I would arrive. The room was spacious and had everything that was advertised. The bed was very nice and the bedding very soft. I ordered a late night pizza and the pizza exceeded my expectations. Very tasty. Easy check in and check out. Very friendly staff.

NA

Lovely room with a view over the pitch. Hotel looked lovely, room was clean and comfortable. Reception staff were very welcoming, and bar staff friendly. Hotel only a short walk from train station, and very close to shops and other amenities if required

Breakfast was disappointing, with some items having run out and other were hard because they had been left out too long. Room was showing a few signs of tiredness with marks and cuts in the wallpaper.