I had an excellent experience at this hotel, which made working away from home a real pleasure. The location is stunning, with beautiful views of Bolton and a peaceful atmosphere. The spa was a real highlight—absolutely fantastic for unwinding after a busy day. There are a couple of great dining options on-site, both serving delicious food, and just behind the hotel are a few charming shops to browse through. As a female travelling alone, I felt completely comfortable and at ease throughout my stay. The staff were warm, welcoming, and always helpful. I left feeling relaxed and refreshed—highly recommend!

Leaving.

I have stayed many times over the years. I'm saddened by the houses but I guess that's the way life is currently. I feel they spoil what WAS a lovely view from yhe infinity pool. Other than that the stay as always is great. I cone to visit my parents up at St Anne's church and just to spoil myself and have lovely walks. Staff and the rooms are always excellent. I think the extra charge for a dog is slightly excessive. My dog is clean and doesn't moult do I don't consider he is much in the way of extra work...you'd hardly know he was there. But again a moot point and a sign of the times. Meals were excellent and good value.

All fab. Cheaper charge for the dog.

The spa was lovely and it was relatively easy to book in for. The spa reception was very quick to email back! When my partner and I were stuck in traffic and couldn't get to the restraunt for our reservation for Afternoon Tea, they were happy to accommodate us for a later time. The room was cozy, the bed was comfortable and bigger than expected to be plus it was quiet and not too far from reception.

The room was a bit hot at night and could have used a fan. I'm sure reception could have accommodated us but we got back to our room around midnight and felt bad to contact reception so late at night.

Received a very friendly reception, and after having a prior booking elsewhere that was not so nice, it was very refreshing. The staff were very relaxed and informative, nothing too much trouble. The spa facilities were wonderful, and although we had a booked time slot, this did not feel mi ro managed in any way. We respected the fact it may be busy and just enjoyed our time there. The food was also really nice, and they catered to our requests. Brunch was excellent, and it's clear they have improved their food quality. Great service too.

Would have been nice to have water in the room, but it's just a small thing that did not impact our stay in any way.

Super location for hospital day operation. Has a great character. Interesting and lots of facilities. Good food and breakfast. Not gourmet but wholesome and more than adequate. Good value for money. The staff were all wonderful and really went out of their way to help, advise and ensure that we were looked after. Breakfast was good. Some areas such as the restaurant were a little tired but the restaurant team were wonderful. Great experience in the on site pub for dinner. Great pub food. Sad the circumstances meant we could not take advantage of the spa.

Bedroom carpet could have been cleaner. Didn’t like the pillows but that is personal as the ones supplied were to prevent allergies and we like down.. No razor point in the bathroom and limited shower gel. Internet was not good and very variable in quality. TV worked only intermittently and not in all channels, a message kept coming up to check aerial. In room safe didn’t seem to work properly. It could have been me but I do travel a lot and always use the safe. Brought to attention of reception and when I had a problem the duty manager was there to help very quickly.

I liked the quaint village feel and the staff were friendly and attentive.

I was disappointed with the breakfast. I, as a vegetarian didn't want the veggie sausage or spinach so chose only the other veg options. A small meal was delivered to me. I feel that if you are not have the meat products, add extra hash browns, mushrooms etc. Also, my scrambled eggs were not good! No one came to check if everything was OK with our meal. I feel it wasn't good value for what I received. This spoilt what was otherwise a good trip.

It’s a fabulous location with a very attractive little village full of craft shops, a lovely cafe snd lots of different food options. The staff were eindrf - and their ability to cope with a huge fall of snow - despite some staff not being able to get home or into work at the shift change - was absolutely exemplary. They also went above and beyond to help guests who needed to leave to get away safely. Bravo!

Some of the decor / soft furnishings are a little tired and dated - but it’s easily made up for by the cheanlihess and diligence of the staff.

Quiet. warm & comfortable room with a good view & room service available. Help with suitcase. - Vegan hot meal was delicious. Excellent swimming pool & good thermal suite. - Liked steam room & hot rock sauna in particular. Spa treatments received were lovely - Therapist Megan was great - Knowledgeable & down to earth. Value for money experience.

Request for a room with a bathtub on booking - Not available on arrival -Walk in shower with large rainfall shower head a good second place. Disappointed that had to walk from outside balcony room to spa facilities - Treatments booked alongside room. Robe not provided beforehand.. Some aspects of the thermal suite need attention regarding cleanliness & repair. Not the best of view from the outdoor hydrotherapy pool - Overlooks a new housing estate. Sandwich & side order meal delivered to the room wasn't as ordered & arrived without cutlery & condiments.

Lovely room, large bed and excellent bathroom facilities with plenty of space to relax .( although we could hear a man who appeared to be worse for wear with drink continually shouting/ talking to his partner ! ) Spa and swimming area lovely ,not too busy and staff lovely. Excellent breakfast, very polite and welcoming staff. Food was very hot and well cooked.

We found some of the spa facilities unavailable in the evening. We ate in the outside pub late afternoon and I ordered pizza which was rather greasy.I did not realise until after that they used vegan cheese which probably accounted for this . An alternative cheese would be nice to customers who were not vegan

We stayed at the hotel in August 2024 with our family of four (two adults, two kids, and our little dog), and it was a fantastic experience. The room was clean, spacious, and had comfortable beds, making it easy for all of us to relax after a long day. The hotel was also very pet-friendly, which we really appreciated. One of the highlights was the lovely spa area—it was the perfect place to unwind and recharge. The facilities were excellent, and it was a great addition to our stay. Overall, we had a wonderful time and would highly recommend this hotel to other families.