A pleasant place to stay in Preston. The rooms are of a good standard, well decorated and maintained. There was a problem with my check-in (I was an hour or so early and had requested early check-in if available and a call to advise me if not - the call didn't happen), but it was quickly addressed with a call to the remote team and I was let in early, for which I was grateful.

The 'hotel' is not visibly manned, but shares an entrance with (an outstanding) restaurant which, slightly annoyingly to the guest, gives the impression that it really ought to be.

The accommodation was required in a hurry due to storm causing train cancellation. It was ideal in a difficult situation…. no muss, no fuss!

First time using the self entry system, but that not the property itself, it was just hard to suss about using your hand to reveal the number pad. Not a downside, just a learning moment ☺️

Bed was comfy Sweets nice treat microwave and fridge (good) Close to town Shower was good Room very clean Room cleaned daily Good tea tray

Smell of food coming up from downstairs Ironing board bit cronky Could do with hook in bathroom No where to eat food Could have put a little breakfast bar on side wall Lack of windows

Everything. Great position, 5 minutes walk to the main high street in Preston where all the shops, bars and restaurants are located, just walk through the gardens opposite. Loved the teas, coffee's, sweet jar, shampoo etc. Tiny bar downstairs was very cute but if you like Baileys, you'll have take your own 😅 The bar is run separately to the hotel. The best bit was the price of our 'Mayfair' room, we would definitely return to these apartments again. Please note that we climbed up steep stairs and didn't see a lift, so maybe check that out before you make your journey if you need one.

Absolutely nothing, it was perfect!

Was down to sort out my son's sudden death, where had lain for ten days undiscovered .so has been very traumatic for me. Your hotel was wonderful and relaxing to come back to after sorting out the horrors I faced all.it gave me peaceful relaxation for a few hours before I had to return to reality of why I was there.you were kind enough to let us stay on this extra night in the same suite so I did not have that upheaval.i have nothing but thanks for you and if I have to return to pick up his ashes and anything else I will definitely try to book with you again

I loved it all. Not a thing to dislike.The kitchen.the bathroom and separate toilet.all spotlessly clean.kind lady who did the cleaning

Very convenient - I liked the self check in as it meant we didn’t have to stress about what time to arrive. It was helpful we got one of the three parking spaces rather than parking elsewhere. It was decorated nicely and overall clean.

The bed linen was a little old with tears/ bobbles and a few small marks. The throw cushions had a few ominous stains on them which put me off a bit and the pillows could have been better. I say this because this is meant to be a 5 star place but those parts didn’t scream 5 stars to me. However when I think about what I paid, it was very good value for money.

We stayed in the Bouquet Apartment located on the ground floor. Beautiful room couldn’t fault anything about it. Nice touches bottles of water and milk in fridge. Nice selection of hot drink sachets and biscuits. Sweets in jar. Complimentary toiletries. Had everything we needed and exceeded my expectations. Not far to walk from the high street.

On arrival I was trying to locate our room accidentally tried a door to the side of the bar and was quickly and rudely reprimanded by a female working in the restaurant that this was for staff only. She asked where I was staying told her the room and was curtly told where to go. I felt so uncomfortable my husband was fuming by how rude she was. Put a dampener on our anniversary stay. Wouldn’t return purely for this reason.

We like everything! The rooms are beautiful, the showers are amazing (never want to get out!) & the light up mirrors in the bathroom are so good. The apartments are spotless and the kitchen is brilliant - everything you need with lovely touches such as the sweet jar, water/milk & a great sized fridge. Winckley stays is in a nice, quiet location - we always feel safe here too. It’s our first choice when travelling to preston and I can’t fault it. Lauren & Steph are lovely - they always make sure we have the best stay and that we are comfortable & enjoy our time here. Thank you. Amy & Jamie xx

Not a thing.

Lovely large apartment on ground floor. Little kitchen area with microwave and small hob. There was a small bottle of fresh milk and two bottles of water kindly left in the fridge. Nice touches were the jar of sweeties and white company toiletries. Absolutely gorgeous bathroom with large wet room type shower and roll top bath. Enormous bed with good quality bedding. 5 minutes walk from train station and town centre. I’m sure I’ll be back when visiting my elderly relative again.

We stopped here on our way to Edinburgh to break up our journey and it was the perfect pitstop! We stayed in the beautiful Secret Garden room and enjoyed using the gorgeous golden freestanding tub. The mattress was SO comfy so we had such a great recharge ahead of our journey. Lovely White Company amenities, a well stocked kitchen and some lovely sweet treats too! Great spot right next to a lovely park and a lovely coffee and doughnut stand too!

We found a little something left under the bed by previous guests which left us questioning the cleaning but in the end I think it was more of a height thing as it was hard to spot if you were tall and the rest of the place was spotless and sparkling!