Exceeded my expectations - the property is very tastefully appointed and the lodge area itself above our room (Serenity) was a lovely place to enjoy the beautiful surroundings of Idyllwild. Walking distance to the better restaurants (Ferro, Aroma). Two hot tubs on the property to use which is a big plus.

Both hot tubs needed a bit more water while one was a bit too hot, the other did not appear to be as clean. Otherwise there is little not to like at this location.

The location was great and both the room and lodge were beautiful and welcoming. All the employees we met were very friendly and helpful. The French toast breakfast was really good.

There were used trial sized shampoo and bath soap bottles in our shower when we first walked in and a black hair inside one of the glass cups in our bathroom. Most things were clean but the bathroom looked like it was a bit overlooked.

The craftsman style of building was very nice. Common area was open and airy with a wall of windows, letting in lots of morning light and mountain views. Fireplace and library areas were cozy.

The bed was very hard, pillows deflated, and our sheet was ripped. Signs of slight wear in the room, but the design, colors, and layout were very nice

Loved the luxurious homey feel. After hours of driving it was so lovely to land at accommodation that felt like home.

That we had to move on with our travels. If we had known how wonderful it was we would have organised to stay longer.

The hotel is located up one of the two main streets in Idyllwild and easily walkable to all places in town. Big terrace, library and cozy common areas with mountain view, minigolf, sauna and parking incl 1 x EV charging complimentary. Breakfast was thoughtful and good quality options of fruits, jogurth, several jelly’s and different bagels to choose from. Michelle who welcomed us was incredibly friendly and kind and stayed after hours to show us around. Rooms are beautiful, spacious, beds are comfortable, bath and showers are well equipped. Can highly recommend to stay there!

The staff was very attentive and detailed at check-in Room was clean and had a wonderful welcoming and peaceful ambiance Enjoyed the outdoor hottub and sauna access and a quick walk to town

The length of our stay due to work restrictions not all all any complaints in regards to the property or staff

Love the place. Great amenities in room. Very clean. Bonus on the hot tub/jacuzzi. Place was atad too expensive. $440 one night and $360 on Monday. This is Before taxes. But place did not disappoint and had breakfast that closed later than other spots to allow a little sleep in

Price

Staff was great and very polite! The cleanliness of the room was very good. I was really impressed. Large restroom, dual sinks, waterfall shower, fridge, a/c, electric fireplace, and nice size tv. Breakfast there was a pleasant time

2 concerns with the room. Secret door in the closet was puzzling. Wouldn't have bothered me if I knew about it going in. The entrance to the room had no privacy because the entry door to the room was a sliding door with lock of course. I'm not used to that kind of entry to a room. Not being negative, just informing the next person.

We visited for our anniversary and had such a wonderful trip. Breakfast was delicious, jacuzzi was hot, putt putt golf so cute and the views were amazing from the various relaxing areas.

Magical peaceful place. Only place for us in Idyllwild. Housekeeping a bit inconsistent but not really a big deal.