1. The breakfast was plentyfull and delicious. You had to order a specialty coffee such as cappucino seperatly, which we did not initially were aware of. 2. Checking in was a breeze and the front desk lady was incredible! 3. The restaurant cannot be missed! The food is absolutely delicious. 4. Waitstaff was competent, friendly and very responsive.

1. You had to order a specialty coffee such as cappucino seperatly, which we did not initially were aware of. It would be good to inform guests upfront. 2. Parking was a bit cumbersome when busy.

We were greeted by the manager with a smile and felt immediately welcome. Slept very well as it is very quiet at night and the beds are comfortable. Hotel is a bit older with a "cat theme" which we found amusing. The room and bathroom were spacious and very clean. Excellent breakfast. The restaurant is superb. We had relatives staying in Strasbourg and we drove them to the hotel for dinner as the quality and value for money is so much better than over the border.

Nothing.

Great hotel, pleasant staff who were always ready to help. The location of the hotel was basically a 2 minute walk from the train station. The rooms were comfy and the breakfasts were awesome! I'd definitely stay here on our next trip to Strassbourg.

Nothing, I has happy with everything offered by the hotel.

Many member of the hotel staff clearly demonstrated that they were interested making sure we were taken care of. Finding a restaurant reservation after a late check in Sunday evening....

I like the property and staff / management just the way it is

By the train station, quiet town, clean and comfortable. friendly and helpful staff. we were checking out very early (ahead of breakfast time) and they offered to start breakfast a little earlier so we could have a bite first.

The staff was very friendly, the room met all my expectations, good breakfast, very good hotel for a stay with a dog, I could charge my electric car. I had to go on both days to Offenburg: very convenient location

The hotel is perfectly located between the Black Forest and the main train route to Strasbourg. We arrived at the hotel wet and exhausted having cycled all day through the wind and rain to get there. Reception were friendly and attentive and quickly sorted out our room and arranged safe storage for our bicycles without prior arrangement. The room was lovely and the shower and bed the best we found throughout our week long cycling tour. Tickets to Strasbourg cost around €12 for two people via the train 50m from the hotel front door. Despite this convenience, the hotel is well sound proofed and we didn’t here the train at all. This is the first hotel at which I have ever extended my stay, not once but for two separate nights. This should say a lot about the staff and how welcomed we felt throughout the stay. Breakfast is a nice buffet with lots of options but dinner at the hotel restaurant is where the magic happens if you fancy a treat! Would definitely come again and cannot recommend enough staying here if you are planning a trip to Strasbourg.

Nothing. Even the cleaning staff were wonderful and considerate of when we were in/ out of the room.

Room very clean, food great and service very good. Nothing was a problem and I felt very welcome. The staff were very good at communicating and really enhanced the stay, albeit a short stay. Will definately be back.

nothing

Very nice hotel, in a quiet position with free parking beside it; the structure has a very nice atmosphere and the staff is polite and available; I appreciated the quietness of the room and the ambience of the dining hall: the breakfast has been very nice. I advise it to all kind of travellers; very good ratio price-service.

VERY FRIENDLY STAFF, TRYING TO SEE IF SOMEONE NEEDS SOMETHING AND WILLING TO HELP. THE RESTAURANT WAS CLOSE BUT, BECAUSE THEY HAD COOKED FOR A GROUP, THEY OFFERED US NICE FOOD.