The warm, cozy atmosphere and incredibly kind staff made us feel right at home. They gave us a very early check-in after a morning flight from Santiago. The hotel is right in the city center. The beds were super comfortable, everything was clean, and the breakfast, though limited, was filling. After long travel from the UK, this was exactly the kind of welcoming and relaxing place we needed. If you’re in Puerto Natales and looking for a budget-friendly yet charming stay, look no further!

The bathroom door opens by itself, unless locked.

- The staff is very nice. Very friendly ladies at the reception. They don't speak English but I used app to translate and they helped with everything. - They have a good breakfast in the morning and their is a fridge with water and refreshments that you can purchase from any time during the day or night. - The room was comfortable and they also have good channels on the TV. I was able to watch Champions League on the TV. - The location is right on the main street so everything is nearby but the bus station is 15-20 minutes by walk so I would suggest to take an Uber if you are short on time to catch the bus.

- My room was #1, the first one in the corridor. At night I heard every guest who entered the corridor and climbed the stairs. Even if anyone walked on the floor above it was audible and it was a constant disturbance and annoyance at night.

A fantastic spot on the map of Puerto Natales. You truly feel taken care of from the very first moment you arrive until the end of your stay. The incredibly rich and delicious breakfasts were undoubtedly a fantastic way to start each day. The place is spotlessly clean, and rooms can be cleaned daily upon request. The location is superb, right on the main street in its most interesting and vibrant section. Highly recommended!

A fantastic spot on the map of Puerto Natales. You truly feel taken care of from the very first moment you arrive until the end of your stay. The incredibly rich and delicious breakfasts were undoubtedly a fantastic way to start each day. The place is spotlessly clean, and rooms can be cleaned daily upon request. The location is superb, right on the main street in its most interesting and vibrant section. Highly recommended!

Nothing

We arrived very late, at midnight, which was no problem since they were waiting for us. We could part the car inside the inner property territory for free. The interior is very cute. Breakfast nice. The place is located in the center, several blocks from the waterfront, which is the most beautiful part of town.

The room is small. We were three and the three single beds took most of the room. Bathroom is small too. The hotel inside (lobby and breakfast area) looks better than individual rooms, but of course we were there not to enjoy the room, just to sleep. Internet was not great, at least in the far room that we had.

Perfect location in the small town of Puerto Natales. Parking for the car in the property, bath, warm shower and heating system if needed, TV. Very nice tenant and staff. They accept to hold luggage. Fair price. I would have stayed there all my stay in the region and drove daily to TdP if I would have to do it again.

Nothing really. No elevator but they assisted me with all my heavy luggage. Not super clean downstairs but room was perfectly clean.

There were efficient and friendly staff at reception throughout the day. It was very easy to leave our bags in storage when we arrived before the allowed checkin time. They even took our passport details at that time to save time when we returned to checkin. The room was very comfortable and warm and met all our expections. Coffee and tea making facilities were not in the room but available in the lobby all through the day. Breakfast was provided as a self service in the lobby/dining area. This service commenced early enough to get breakfast before the departure times of tours and buses from Puerto Natales. The location was very central in the town being 5 -10 minutes walk to the waterfront and 15 - 20 minutes walk from the bus terminal and one block from a supermarket.

Nothing.

Breakfast was really good, lots os options. The staff was extremely nice and helpful. There was a good parking place. The room was relatively comfortable, very quiet and looking to an interior garden, so you could leave your door open. We even made friends in breakfast that gave us precious information about the region. Very central, two blocks from the main square, so one could go out for dinner by foot.

I liked everything.

We did a last minute reservation and got a super good price, so price performance was outstanding. We had a room in the very back, so no disturbance from the street. We also managed to park our car in the little parking lot both our nights. Breakfast was sufficient, with freshly scrambled eggs. We encountered no english speaking staff, not a problem though.

The room and facilities are basic but functional, and the breakfast was simple. But given the price, it definitely exceeded our expectations. The staff is very friendly and helpful. Note that they do not speak any English, which did not present any problems for us. Though my wife and I do not speak Spanish, we were able to communicate using Google Translate.