Very convenient location away from the hustle of the old town. Nice walks along the waterfront. Easy location from the railway station which was useful having seen the long line waiting for cabs. For stays of 3 days or more, the hotel is able to provide a free bus pass valid for the duration of stay. Very useful indeed. Great staff who went the extra mile when we made various requests such as finding alternative for items left at home,

Only complaint is that our allocated room was above the kitchen of the attached restaurant. Late evening, there was an intrusive noise from the kitchen extractor fan. Advised this would cease after 10pm, but on 2 nights, the noise continued beyond that time. As we were early to bed as still acclimatising to the time, this was a slight nuisance.

I booked 4 rooms as we were a group of 8 traveling. All rooms were a bit different but all clean and comfortable and pretty much as per the website photos. Breakfast was included in our rate and it was delivered to the room every morning because hotel does not have a restaurant. Staff very friendly and helpful. Hotel was very close to the central train station and an easy access to the bus (to Montmorency Falls) but a bit far to the tourist streets of Quebec City, specially if you have an elderly person with you - I had my mum of 84 years old. But all in all, a very good stay.

In our room there was no room to have a table and 2 chair for breakfast... but the other 3 rooms had more space. Also, hotel location was not as central as expected but not too bad for a younger group.

We had originally booked our stay at Fairmont Le Château Frontenac, but realized that we wanted something a bit more economical. For a little less than half the price, we booked Hôtel des Coutellier. Friendly staff is an understatement. They were just lovely, every single one of them. The room was great. It was a bit compact, but everything we needed: A king bed (comfortable), a very nice bathroom, a fridge. For those who need, there is a TV, and a DVD player (I assume they work. We did not use them). Breakfast was coffee, OJ, and two bread items (usually, a croissant) and were yummy (Also, cheese one morning), coffee/tea/apples-always available up front. It was pretty quiet, even though near the street, but I would have liked to be on the top floor (no shoes overhead there). Also, free WiFi.

If you are looking to be in the center of the city, this is a half mile walk up a steep hill. We did not mind it, but be aware. The WiFi was pretty weak. The "gym" was more of a small room with some weights (I did not use, but would have if more was available there).

Our room was spacious and comfortable. Beds and pillows were quite comfortable. Staff was very friendly and helpful. Breakfast was delivered to our door each morning by 7am and consisted of a selection of pastries and yogurt or cheese. We had an ample supply of coffee and tea. I used the exercise room in the basement. Our 5-day stay was excellent.

The air conditioning wasn’t working properly, but it was cool and quiet enough to open our window.

I think this is the best hotel we’ve EVER stayed in. Great location just outside the wall within easy walking distance to some wonderful shops & restaurants. The property itself is lovely having a quaint ambience with well-appointed rooms & accessories such as very comfortable bed/bedding/robes. You can open the “antique” windows for fresh air. As we left in the AM to site-see, the staff asked for our room number & their staff immediately went to clean. We especially enjoyed having breakfast delivered to our door. It consisted of (2) juices, (2) French pastries apiece plus a revolving offering of yogurt or cheese each day. The staff gave recommendations for restraints to try; they were awesome! In general, we rarely remember a hotel once we check out. This one we will remember forever!

I can’t think of a thing.

Enjoyed the daily breakfast basket delivered to the room with fresh croissants and other pastries! (Not packaged!) Also included items like yogurt, jam, and orange juice. Coffee downstairs every morning, with the exception of the last morning when coffee machine was broken. Also had fruit in the lobby (bananas and clementines daily). Beds were comfortable.

My head really sunk into pillows which hurt my neck. Ended up having to use my travel pillow for sleep.

The location was excellent, walking distance with luggage from the train station and to all the places in the Old Town. It is a boutique hotel and whilst small offered everything I needed - breakfast was provided in my room each day, housekeeping, laundry service onsite (via Reception), free wifi. My room was lovely and quiet, comfortable bed, very nice bathroom. All the staff I dealt with were friendly and really helpful. Just loved it.

Absolutely nothing. Observation only. The hotel does not have a dining room and therefore doesn't offer dinner. However, there are so many good restaurants nearby I didn't find this a problem. There is a separate restaurant operating next to the hotel.

Quiet good-sized room with nice decor and very comfortable bed, Location is very convenient if travelling by train as it is 5 minutes-walk to the train station, The restaurant at the hotel, the Legend was excellent.

Breakfast was continental, left outside of the room and limited, we weren't aware of it at the time of booking, otherwise we would have booked the room only. The bathroom was small for the room, toiletries were not replenished and had to ask for a bath gel. No supply of drinking water, being asked to leave tips in the room with a credit card.

Cosy, boutique hotel, super friendly and helpful staff, quiet location, easy to find bars, restaurants and near Central Station. We really appreciated being able to check out late as we had an evening train out of Quebec.

Not a huge issue but would have preferred taking breakfast in a dining area rather than in-room

We loved that this hotel thought of every little detail, not just the shampoos and soaps. There were things like a wine bottle opener, a nap of the city, makeup cloths, robes, an umbrella and more! We loved the bagged breakfast with the hook outside the door to return it each day. Everything was also spotlessly clean!

Nothing…we loved it. I travel quite a bit and this is probably one of the best hotels I have ever stayed in!