We like a resort the most. It's so big, spacious, big green area, and so many trees. We booked a luxury ocean view room. It's not so luxurious, it's a bit old, but it's big enough, with a nice side ocean view. We had breakfast, and we paid extra for dinner as well, because there were no restaurants and bars near the hotel. The food was really good, mostly Chinese, but there were many other international dishes. The staff is very polite and helpful, especially restaurant manager Mr Ni, from India. The beach is huge, but the waves and current are really strong and there's no swimming allowed. But there are a lot of swimming pools in the resort. There's animation during dinner. Every night is the same, but it's quite interesting, especially the fire show, that we enjoyed the most.

I don't have many things to complain about. I have to say that despite the staff being really polite, their English level is really bad, and most of them don't speak English at all. And as I mentioned already, the room was nice, but it needs some renovation because it looks old.

The hotel is surrounded by nature and a lot of green areas. Room is very decent, it’s soundproof and gives u enough privacy to feel like there is no one around. Interior of the entrance and lobby is designed in a very stylish manner and pleasantly for eyes.

Inconvenient shop where u can buy few drinks and instant noodles only. When u need something other than that there is not so many options. Clothes that they are selling and pool equipments are overpriced.

The room was superb, the pools are beautiful and the furniture is in excellent condition. Breakfast was excellent and the lounge access makes all the difference. Special thanks to the very friendly staff, in particular house keeping, who did a spotless job, and Mrs. Emily, who exceeded all expectations to make our stay unique and special. I am looking forward to returning soon.

Only that I had to leave. The hotel was exceptional.

Everything exceeded our expectations including activities provided for children, comfort of rooms, meticulous cleaning of rooms by Emily, wonderful personal service by Xiao Xue who informed us of hotel activities and events and a delicious and extensive buffet with Asian and western options. I particularly liked the quiet beach pool by the seaside.

Nothing

Loved the cleanliness of the property, and the professionalism of the staff

while everything within the premises were clean, some of the outer areas were not as clean, also public properties like outer sofa and tanning chairs were smelly. in addition to that pool water was not crystal clear, and water temperature was too cold for the kids

The hotel was lovely, beautiful rooms, great breakfast. Food in the lobby bar, and Thai resto were delicious. Only complaint could be it took a while for food to come. Pools were nice as well, wished the slides were working properly. The staff were extremely friendly and helpful.

Only improvement to the gardens is to be put in more lights for the paths as the back part of the garden was completely dark when we went for walk after dinner. Also it is a shame that the beach is not better suited for swimming or water sports.

Beautiful gardens, great swimming pools, great room. Helpful staff

Difficult to set-up wifi without Chinese phone number

Really enjoyed our stay at the Sofitel. Staff were really helpful and accommodating. Special thanks to Angela on reception who helped us with all our needs.

When we arrived some facilities were closed which we weren't told about before our arrival. That aside no complaints.

Amazing Hotel with the best facilities, manager Emily was very help full without her it wouldn't have been possible to enjoy our stay

The hotel is big n nice. The environment is good for relaxation.