Look, you get what you pay for, this place is not a resort, but for a little hotel in a back street, its a lovely little place. Pool is fantastic 👌 Room is clean and quiet, bed is comfortable. The food in the restaurant is great and way cheaper than in the main strip or beach. There is coffee and tea and the cleaners come every day to freshen the room and replace the water bottles. I would stay here again. If you train Muay Thai, it's about a 3min walk to Bang Tao gym.

Bathroom was a bit smelly, like a musky sort of smell, not too offensive but definitely noticeable. Other than that, no complaints.

I enjoyed my stay at this property. First of all, it was really clean and the room was quite big. Water pressure was great too and the air conditioner was working well. I was also happy that there was a coin-operated washing machine and dyer in the property -- very convenient. It was quite far from the beach and this might bother some people, but it didn't really bother me much coz it's only a 10-minute walk. Best of all, the sweet lady at the reception was really helpful, chatty, and always smiling. She made our stay really comfortable and helped with some minor requests. Thank you.

None :)

The staff were very friendly and helpful. They treated me and my friend with tremendous respect and were very accommodating to our needs.

The only issue was the couch/futon was no that comfortable for my friend that slept on it during our stay. Other than that this place was amazing to stay at.

Safe, clean and quiet - a bit away from the central area but easy enough walk/get a scooter! Room cleaned daily with new towels and bedding a real bonus. Staff very friendly and discreet Nice pool area with no-one there!

Aircon unit in the room was quite noisy!

Lovely quiet little hotel. Pool is amazing. The two cleaning staff were fabulous. The made me coffee every morning while cleaning my room. Front desk staff were also friendly and kind.

My tv in the room couldn't get any signal. Bed was a bit too firm for me.

This hotel is very nice. I like family businesses because of their soulful approach. The Journey residence is the very same example. They like what they do and this is noticeable. Everything is very clean. The room was gently equipped with all necessary goods. The textile, towels were fresh and had such a pleasant, light fresh smell. The bed is comfortable, we were able to sleep well. You can ask any question on the reception and they do all their best to help you. Taxi service is available by the very good price. And a car was so clean and comfortable, the driver is very kind and polite. I used a laundry for a very good price. Laundry machines are very clean, that’s important for me. This place located not far from beach (only 5-10 minutes walk). Places with tasty food and drinks are near. Small shops with all necessary goods, fruits are not so far from hotel.

As for me, the room has not enough daylight.

Very friendly owner, who always helped with any questions that arose. Comfortable hard beds. Cafe in the hotel itself is convenient for a snack. Good location: close to the beach and all shops / restaurants

I was so delighted to find this place - I stayed two nights but would be happy staying a few weeks! It’s not fancy but has everything you could need - particularly loved having beach towels, a kitchenette, laundry facilities, and a reasonably priced restaurant downstairs. It was like having a proper apartment. So comfy and clean at an amazing price. Nice location near the gym and beach, very quiet. Super warm and helpful staff.

My specific room didn’t have windows which was fine for me because I was just in for nights but if you needed to work remotely or something, worth asking about it.

Very clean, lovely pool, not far from the beach or the bangtoa MMA gym, great people the staff were lovely and helpful

No natural sunlight in the room other then that everything is perfect

We really liked the area. Not too close to the centre but the Beach was basically around the corner. The personnel was really friendly and accommodating. The room was clean and all the utilities worked as they were supposed to. All in all we can only recommend staying at Journey Residence Phuket.

Just some minor suggestions. The pillows were a bit too stiff and solid for our taste and the door locking mechanism seemed a bit shaky. Nothing to woorysome but if we had to mention something in this category it might be this.