The staff was great. Room was awesome. Pool was awesome and the hours open to be used was very great. When you can’t check in until 3pm and check out is at 11am. Most hotels pool hours close the pool at 9pm or 10pm. That really don’t give you a lot of time to use the pool. The pool hours here was from 5:30am until 11pm. So you had the time to use it if you wanted. The breakfast they provided free was actually a breakfast that absolutely everyone could enjoy with so many great choices. Including warm homemade cinnamon rolls, individual personal omelets, biscuits and gravy, and so much more to choose from. The place was exceptionally clean in the room hallways dinning area and pool area. It was the best hotel experience I have had.

I like the area at the Holiday Inn Express.The people were friendly. There were lots of places to eat at McDonald's, Burger.King, Outback Steakhouse, Applebee's grocery stores. There's a mini mark right by the hotel . Kohls For shopping. Very nice area to walk around and get exercise. But my favorite thing was when I got there.I forgot my makeup wipes, and you guys provided them.It was great. The hotel also provided my favorite personal items and product's Dove.

The only thing that I did not like was that there was construction on the site.No one told us that there was going to be construction being done on the site it was right above my room. And it was quite loud and interruptive.There was also a continental breakfas that was complimentary. But it wasn't very good. It needed more dry cereals. Fruits. And a better meat selection.

Hotel was clean, smelled nice, and the staff was accommodating. We had easy access to our room and were given an option to pick a floor upon check in. I liked that since we were traveling with dogs.

I booked on Booking.com and this may be a bit of a gap on the part of Booking and less on Holiday Inn, but they had no idea we were traveling with animals and they require a $150 pet deposit and $50 per night, per dog so this added an additional $200 to our trip that we were not expecting.

The size of the room and the comfort of the bed.

We are from Texas and haven’t yet had to go explain to our 10 year old what weed is and what is smells like. The elevator reeked of weed each time we got on it so we had to have a “say no to drugs” talk with her. Not y’all’s fault but I don’t think we would come back. Half the people we encountered were high and had no teeth (guests not staff).

Recently renovated, very spacious room with a very comfy bed, lounge area and tv. The fridge, microwave and coffee came in handy. Also lots of USB charging points, and close to plenty of food options.

Some things (e.g. bed and toilet) were very high up, so wouldn’t really work for a shorter person. Also had a couple of instances of the lift being out of order during my stay, so had to take the stairs.

We enjoyed the breakfast. My kids thought it was fun (our room had been recently remodeled) and there was a HUGE space in the middle of our room which was nice. Kind of weird, but made it very spacious for getting ready and not bumping into people when we were in a rush in the morning. Also enjoyed the pool and hot tub the night we stayed. The Halloween treats at the front desk were a nice touch.

Nothing really.

Good location of the hotel. Fast check-in and check-out. Welcome letter explaining how the facilities work. The room was clean and tidy. Breakfast is as expected. Fast Internet. There are many places to eat and shops around. I'll stop by again if the opportunity arises.

Haven't spotted anything I didn't like.

Plany of room and sleeping room for our family of eight and beds were surprisingly very comfortable!!! The breakfast was amazing with lots of different options and great tasting coffee!!!

Could hear outside noise very loud!!! So if you like to sleep late not good but it was perfect for us. Would like to see security or a fence with gate did see lots of odd people outside parking lot which made me feel uncomfortable.

The breakfast was really great. Something different almost everyday. Staff were super friendly.

They have the tiniest little soap bars. They were doing construction on the 4th floor and the hammering just about made me want to pull my hair out! They did offer to move us. Also I couldn’t find a pillow that worked for my neck, not sure that was the hotel’s fault.

I liked the way Scott was considerate and gentle and authentic. I had a small heart attack and he was very attentive to keeping people away so I could recoup.

The change in total cost. The total cost was one price but when my son and I got there... There was $100 "deposit" that was never mentioned