A Wonderful Experience! I recently had the joy of staying at Surestay, and I can't recommend it enough! From the moment I arrived, the staff made me feel welcome and appreciated, which truly set the stage for an exceptional stay. The location is perfect—just a short walk from Jallianwala Bagh and the Golden Temple, making it easy to explore the area. Whether I was wandering through the city or relaxing at a local café, everything was within reach. The rooms are impressive! Spacious, beautifully decorated, and fully equipped with all the amenities you could ask for. The bed was so comfortable that I enjoyed a wonderfully restful night’s sleep. Overall, my experience at Surestay was absolutely delightful. I can’t wait to return and would highly recommend it to anyone seeking a memorable getaway!

SureStay by Best Western in Amritsar is an excellent choice for anyone visiting the Golden Temple. The location is unbeatable—right in the pedestrian area, just a short walk to the temple. The room sizes are surprisingly spacious, larger than the average, which adds to the comfort of the stay. The staff are incredibly friendly and welcoming, always ready to assist. A special mention goes to the wheelchair they provided for my elderly father—it made navigating our trips so much easier. Being above a McDonald’s might appeal to some, but there’s also a great selection of quality local restaurants in the area to explore for authentic flavors. Overall, a comfortable and convenient stay with thoughtful amenities. Highly recommended for families or anyone visiting Amritsar!

Nothing

A good standard clean property just opposite the Jallianwala Bagh entrance and so so so close to the Golden Temple is a very big plus point. Given the fact that this is an old city full of small lanes, this hotel is right on the neat and broad Heritage Walk. The breakfast is not so elaborate but definitely good and tasty. The staff were all very courteous at all times. There’s just one (non) issue however. Do not expect any parking facility since Heritage Walk is strictly pedestrian only and doesn’t allow vehicles. The hotel will direct you to the nearest point and help you with porting your luggage.

The hotel is located in a central area along the Heritage Walk, which is a pedestrian zone in the city and within walking distance of the Golden Temple. The area is vibrant, with numerous shops and street food vendors. Our rate included breakfast, which primarily featured Indian cuisine. We enjoyed it every day of our stay and absolutely loved it. The staff was extremely caring and accommodating. We had many questions, some of them quite trivial, but they were always patient and helpful in addressing them all. :) They also arranged a hassle-free and reasonably priced taxi pick-up from the airport, which was especially convenient since we arrived late at night.

I am not sure if it was the floor material, but it didn’t feel like it had been cleaned properly. I would suggest improving this aspect. This isn’t something the staff can control, but it’s important to note that the area surrounding the temple (1.5 km radius) prohibits the sale of alcohol and meat. I wish we had known this before arriving.

It’s a very modern, clean and well located hotel with extremely efficient and attentive staff. Reshma, Vivek, Gurmeet Singh and Sajan at the reception were very helpful and so were Sandeep Singh and Deepak at the restaurant. The food was quite delicious and homely. The location is perfect to feel the heartbeat of the holy city. We absolutely loved our stay here.

There were minor issues like pillow cover being itchy and slight leakage in the bathroom but these were promptly attended to. So no complaints at all!

It was an exceptionally comfortable clean and cool room With a continuous light sound of prayer from the local gurdwaras. I needed to sleep during the day and the blackout curtains and general peaceful room made this possible and so I was refreshed to continue with my day. There is nothing negative about this place. The staff are exceptionally professional. In particular the porter, a young man called Sajandeep Singh. A very humble, extremely hard working young man. Thank you Sajandeep for all your help. Nothing was too much for you and you were highly professional and helpful at any time required. Jaliyaan vala baag is a stone throw away and Harmunder Sahib a 3 minute slow walk. The pavements are lined in tiles so you can comfortably walk bare footed to pay your respects…

There is nothing I didn’t like. It was beyond satisfactory.

Location, location, location - that's what this hotel has going for it. Its located right in the centre of heritage area within minutes of the Golden Temple and a shopping area. We looked at other properties but we opted to stay here simply because we wanted the option to walk around the city rather drive in the traffic chaos that seems to be the city outside the heritage area. And another huge plus is the sound proof rooms despite it being located right in the centre of the shopping/ tourist area. Rooms were super comfortable and service was excellent. A point to note is that vehicles are not allowed in the heritage area, so you have to get down from your mode of transport and take your luggage either by an e-rikshaw or just by yourself to the hotel. The hotel staff of course were more than happy to come and help with it as well.

It would have been nice to have a even a smallish cafe to breakfast in rather than breakfast being served in the room. A minor inconvenience based on personal preferences than anything else. Otherwise, its a brilliant location to stay and experience the Golden Temple and its immediate locality.

Location is fantastic… Golden. Very Clean everywhere and well maintained… even the corridors, lifts and other common areas. We have been travelling India for last 3 weeks and have stayed in over 10 accommodations from expensive Palace ‘s to Boutique Hotels. I can honestly say, this place was one that ticked all the boxes for us. We did not require restaurant as everything was literally outside the door even Mc Donald’s. The staff were super friendly and helpful even when they were unable to speak english. Highly Recommend, you won’t go wrong…

Everything Perfect

Perfect place to stay which is only a 1 minute walk to Golden Temple and surrounded by a shopping haven and vast restaurants including a fast food (McD) next door and a good money exchange place a few lots away. At the Front Office, Ms Reshma was very clear in her explanation and provided useful inputs that made our stay very comforting. The Hotel's in-house restaurant also served good simple food. Other staff were also very helpful and always on-hand to help with carrying luggage and attending to ad-hoc needs.

This hotel was in the best location on heritage walk. We could easily walk to the Golden Temple and other places of interest. The staff were friendly and helpful with a hotel pick up, places to visit and restaurant suggestions. The room was comfortable and there was plenty of hot water. It was also sound proofed as the heritage walk a pedestrian area is constantly busy with lots of people walking to or from the Golden Temple. The staff also organised a driver to take us to Dharamasala a 5 hour drive away.

If anything the wifi was intermittent.