I had a wonderful stay at Swing & Pillows - Apple Hotel Shah Alam. The room was clean, comfortable, and well-maintained, offering everything I needed for a relaxing stay. The location is excellent, with easy access to local attractions and dining options. A special mention to Amir at the reception—he truly went above and beyond to make my stay memorable. From the moment I checked in, he was incredibly welcoming, friendly, and attentive. He provided clear directions, helped with my requests promptly, and ensured everything was in order throughout my stay. His professionalism and genuine care for guests stood out and made a significant positive impression. I highly recommend this hotel to anyone visiting Shah Alam and would definitely return for another stay. Thank you, Amir, and the entire team, for the exceptional hospitality

I recently stayed at Swing & Pillows - Apple Hotel Shah Alam for a business getaway, and my experience was quite mixed, leading me to settle on a eight-star rating. Pros: Location: The hotel is conveniently located near popular shops such as 7-eleven & food courts, making it easy to explore the area. Public transport access and parking options are also available. Cleanliness: The room was clean and tidy upon arrival, which is always a plus. The housekeeping staff did a commendable job during my stay. Amenities: The hotel offered several amenities that were nice to have, including free Wi-Fi, dental amenities. The breakfast options were decent, with a good assortment of pastries, fruits, and cereals. Cons: Room Size: While the room was clean, I found it to be a bit cramped for my liking. There wasn’t much space to move around, and storage options were limited. Noise Level: The soundproofing could be improved. I could hear noise from the hallway and neighboring rooms, which sometimes disturbed my sleep. Customer Service: The receptionist went another level of hospitality when i forgot my keycard inside the room, he took a while to answer the phone but did helped solve the issue. Kudos for that. In summary, Swing & Pillows - Apple Hotel Shah Alam is a decent choice for travelers looking for budget-friendly options in a good location. While it has its strengths, there are definitely areas that could use improvement. If you are looking for a basic place to stay without expecting luxury, this hotel might suit your needs.

toilet cleanliness can be improved, wood floor bit dirty.

I had a fantastic two-night stay at this hotel, and the service provided by the receptionist, Amir, was exceptional. From the moment we arrived, Amir was welcoming, attentive, and went above and beyond to ensure our stay was comfortable. He assisted with all our requests promptly and made the check-in and check-out process smooth and hassle-free. Amir’s professionalism and warm demeanor truly enhanced our overall experience. I highly recommend this hotel, and I appreciate the excellent service from Amir. Thank you for making our stay so enjoyable!

You'll love Swing & Pillows Apple Hotel Shah Alam for its perfect blend of comfort, convenience, and affordability. From the moment you step in, the warm hospitality and modern facilities create a welcoming atmosphere. Ideal for family getaways, while the cozy shared lounge and TV area offer relaxation after a day of exploring. With complimentary Wi-Fi, express check-in/out, and luggage storage, everything is hassle-free. Plus, the convenient location and complimentary parking make exploring Shah Alam a breeze. Whether it's the comfortable rooms, delicious dining options, or attentive staff, every aspect ensures a delightful stay.

.What i love with the hotel is: 1. The room smell really nice 2. The comforter really comfortable 3. The room size is adequate 4. The location is good, near to many restaurants & shop (i-city central) Thank you.

Overall is okay but what can the hotel improve is: 1. Change the iron because it is from DIY not to hot and take long time to iron clothes. 2. There is TV in the room but in my brother room he cannot open it

Clean and comfy, there is drinking water, coffee, tea & kettle in the room. Sheets and towel are clean. Toothbrush kit provided. Central location in Shah Alam near to most major landmarks. McD & Mamak is nearby walking distance, friendly staff.

Take note there’s no frontline staff on duty between 2am-10am so you can’t enter the hotel at those hours, the housekeeping staff start work at 8am onwards but there’s no guarantee they will hear the doorbell as they may not be stationed at the front desk.

The lobby decoration was simple and nice. The hotel is clean despite some old furniture. The staff is also very helpful. Overall, a great experience staying here and i think for those looking for a budget hotel for your short stay in Shah Alam can consider this hotel.

I guess the hanging area for clothes is not suitable bcs it is located right above the beverage shelf so it is quite difficult to hang clothes. Maybe can try to relocate it or add another hanging area.

Location is very convenient, close to mamaks and some. The bed and pillows were super comfy and smelled nice. Love the shower gel. There was a leak in the smoke detector sprinkler. We got a prompt room upgrade upon complaining. Very swift and smooth response from the front desk.

The room smelled funny. If only there was a desk.

This hotel really good services and fasilities are really complete. I recommended this hotel for traveller. Affordable ada comfortable. Mr Khurram Malik and Mr Bala have treat us very good services and also this hotel have a good security. Thank you very much.

Nothing.

Room is spacious for two people, quiet area, walking distance to Mcdonal. Hotel staff Mr Amir and Mr Khurram is helpful and friendly. Tips, hairdryer is upon request. Overall good value for money.

Can easily hear noise when people speak at the corridor or close the door too hard, but this did not disturb my sleep because I am deep sleeper.