Staff were extremely friendly and helpful. In particular, reception (especially June) and the housekeeping staff on floor one. Credit to hotel. Position of hotel was good and beds comfortable. Great air conditioning. Lots of free nearby street parking.

This is a four star hotel but there were no tea/coffee making facilities in the room. Bottled water was chargeable and there was a surprising lack of toiletries eg no tissues, shower cap. There was one comfortable chair for seating but there is space for two. There were also no chairs on the balcony.

Lovely, clean hotel. Helpful and courteous staff. Wonderful visiting Hondarribia and seeing this part of Spain. Beautiful little town with interesting history.

No pool at the hotel and fairly long walk to the main beach. Of course we knew the hotel wouldn't have a pool when we booked, but realised having one would really have made a big difference to us. Two of our party are vegetarian and finding appropriate meals for vegetarians proved difficult.

Hotel set in a quiet village, only 7 mins walk to the center for restaurants and tapas. Find the outside escalators and they take you straight to the center. Staff where lovely and hotel very clean

Only thing I think that let it down was basic breakfast at €22 per person, although we was offered a reduction to €16 euros per person, of which we didn’t use. We didn’t find a restaurant menu in room which could have made our decision to stay for a meal Parking outs have been included, we nearly didn’t book because of this, but you can park easily in streets

The room was lovely although a mirror in the room would have been good. The only mirrors were in the bathroom. The beds were very comfortable. There was plenty of wardrobe space but not enough coat hangers. They were all the fixed type and could not be added to as there was no rail. Hanging space was only long enough for short dresses or skirts. My long dresses had to be left folded for our 4 night stay. All members of staff that we had contact with were very professional and knowledgeable about the area. They were also delightful. Nothing was too much trouble.

The evening meal that we had in the restaurant was very overpriced and not very memorable and lacking in flavour too. We had much better meals locally at half the price. It wasn’t surprising that it was almost empty every evening. When we booked there was an option to have breakfast at €20 each per day. We decided that we would walk into the town and have breakfast there each morning. €40 each day for breakfast was ridiculous as we don’t eat much at that time. However, when we arrived we found that there were other options available to us. We had toast and jam and a drink for under €11 for both of us each day. That was exactly what we wanted.

I'm not much of a walker, so sightseeing from the hotel took some effort, especially in the rain (which I'm not used to). Breakfast was plentiful and relatively healthy - good idea to reduce the eggs and 🥓.

The hours for the bar and restaurant didn't match those promised on the internet site. I spent one afternoon without eating - no big problem since I'm overweight 😃

Good staff, breakfast looked tasty although we did not partake due to scheduling on our part

The aircon in the room repeatedly error'd which would have been a problem rather than an annoyance had our stay been in the warmer months. Engineer was booked but our short stay meant I can't vouch for the remedy.

The hotel was very clean, very comfortable, The rooms were spacious. It had EV charging on site.

The bar was not well stocked, and they couldn't offer a selection of after dinner drinks. The EV Chargers were charged at €9 per session independent of how much electricity you took.

Good location with two easy walks into town. Breakfast choice should have been much better given the cost of the room.

Breakfast should have been better with greater food choice. Too much emphasis on self service at meal time. Under ground garage an absolute no, no. Far too difficult Roget your area in. Managed to damage my rental car on approach, drive in far too tight!

Friendly helpful staff Hotel elegant, spotless and comfortable. Location good for access to centre but still secluded

Could find nothing to dislike, if I had to mention anything the interior of the garage was not too well lit but hey if that's the only negative!!

Staff were exceptionally nice and let us check in early. Really good breakfast - we stayed 4 days and had breakfast at the hotel every day. It's a buffet with same choice each day, and everything is fresh and good quality. Including lots of fruit, homemade yoghurt and cake. We went in second half of June and the hotel seemed quiet and relaxed. 10 mins to the town centre and you don't need to walk any steps - there are open-air escalators that take you to the village. Hondarribia itself is a hidden gem.