Grand hotel which was very comfortable and enjoyable to stay in. Good location by the mall next door which includes a supermarket on the bottom floor. Tram stop opposite, perfect location to get around easily. Lots of breakfast choices, some which change daily. Reception organised a taxi to take us back to the airport.

I had to buy a swimming cap to use the pool even though I don’t have much hair on my head! The pool wasn’t that warm either.

The location was good for my business purposes however it is a walk from the city centre. The hotel was spotless clean—hands up to the housekeeping staff. The Sky Lounge bar and restaurant really know how to take care of their guests and go above and beyond to make you feel welcome. My main interaction was with Kardican and Caner—awesome people. The Sky singer Sedat and Burcin were incredibly great and even gave me some folk Turkish singing lessons. I wish I could stay longer!

The staff was 100% super friendly and always tried to help me out. However some could not speak basic English and communication was difficult. I’d suggest the hotel manager should pay their staff for English lessons.

The view from the room. The store that is closed to the hotel.

The climatisation system is not performant. The TH didn't run well and there were no french TV chanels available.

Very clean and Covid-aware.

Location is bad. Avoid staying at the Trabzon (east) side of the building. The car wash and the football field work until late hours.

Location exlant

sleeping pillows not good And just 2

Good position. Very fast check-in

My sink was dirty from previous guest, not clean at all. Internet almost not existing. Pool and gym were closed at 7,30. Staff was very slow for the e check out

Nice location, in centrum and near malls and tram. Clean hotel and a lot of facilities included free access to spa and pool.

Breakfast may have better quality food and drink

Location is great, right next to a shopping mall. Very quiet and nice well-organized lobby with a friendly and cooperative staff… Valet parking is efficient and fast..

Old and dirty furniture and carpet specially in the living room (I stayed in One bedroom King Suite), Seats have stains all over… Can be improved with a little effort ☹

I like the location

I don't like the Services & the rooms is very hot

Comfortable room with great view, although the windows were a little bit dirty.

The stuff, especially in the reception, could be more friendly.