Wellness a room

The stuff was awesome, very kind and attentive, especially the waiters and the receptionists, the young lady in Mandarin Bar was very kind and helpful, always smiling. Everything was great -the food, spa area, room, wifi...

Only that stuff in the spa area should take better care of those people with very small children who brought them in hot pool, that was only for adult. All in all, guards in spa area must go outside of their room and watch what is going on, particularly children jumping in pool or going to saunas.

Breakfast and dinner was tasty, a lot of fresh vegetables and fruits. Good choice of meat and cheeses. And what is very important for me-very clean hotel.

Working time of medical spa pools- there are a lot of different times in pools and sauna area, so sometimes its hard to understand when it works or not. We usually like coming to spa area at 20:00 in the evening, but medical spa pool was already closed. Except fridays and saturdays.

The hotel is very family friendly, it was everywhere super clean (great job from the cleaning staff!), it has very nice pools and the food for dinner was great.

Coffee in the morning not drinkable (when will hotels start to offer decent coffee not coming from automatic machines?). Bathroom too small for 4 people even in deluxe rooms and no possibility to eat on an outside terrace.

We had a wonderful stay in this hotel. The rooms were clean, comfortable, and nicely decorated. The staff was friendly. The location was perfect—just a short walk from the city center, making it easy to explore. We also really enjoyed the hotel pools. Overall, a great experience and we would definitely come back!

Everything was great, our room was spacious and comfortable, staff were professional and friendly. We loved the facilities, pool area wasn't too crowded despite the hotel being full. Spa did exceed our expectations! Have tried the gym as well, basic equipments are provided for a quick excercise. We had half board, 2 choices for main meal at the evening, and plenty of side dishes. cheese and salad choices were fantastic! Traditional dessert such as aranygaluska, and the mini sacher slices won me over! :) At breakfast, also loads of choices from sweet to savory, coffees, teas and juices. Would definitely recommend it for couples and families with young children as well as there were many child friendly activities available every day. 5* from us, thanks so much!!

Everything is fine. Breakfasts and dinners are proposed variety of dishes. Also you can find some activities for your kids (playing room, swimming pools). Personal is very kind and responsive.

I think at least water for dinner could be free.

Location of the hotel is amazing - 10-15 min walking to the lake, 5-10 to the city center. Room is nice, cozy and clean. Breakfast and dinner are stunning. Staff is super friendly and helpful. The territory is well organized and tidy. Spa /medical complex is amazing, a lot of various treatments. Cleaning is general is on a very high level.

Room requires a slight renovation. It was a bit noisy during a day in the room due to its location near the entrance to the pool area.

Room was spacious and cosy, clean and everything worked properly. Hotel itself felt new, it was clean and nice looking. Outdoor thermal bath was very nice. Food was tasty. Staff were friendly and willing to help.

I lived on the 5th floor and in 1 of 2 elevators button “5” didn’t work and there was no way of calling particular one.

The hotel is exceptional and the stay was great overall. Very children friendly with fabulous playroom. Beautiful pools that were not overcrowded. Every little detail seems to be thought of and well-designed.

Only 2 things to improve: 1. No cooling pool in the sauna - that is a must have for proper sauna experience 2. Very limited choice of fruits for breakfast