Everything was very clean, the food was great, and everyone was so kind. I really enjoyed the river with all its beautiful sounds, and even the water tasted delicious. I was especially thankful for the chance to swim with a group that was doing exercise and dance—it was so much fun! The only thing I would suggest is adding a little music outside by the pool to create a small dance area. That would make the experience even more enjoyable.

I tried calling with a few questions, but unfortunately no one answered. I had to go to the office in the morning to ask in person. Also, the sauna was closed, which I was really looking forward to using.

The Spa, natural hot springs, jacuzzi, and pools. All Staff members were very friendly, knowledgeable, and helpful. Especially at the reception desk where they were bilingual, many thanks.

It would be nice if every other day there would be a different variety of breakfast items to choose from to accommodate people staying two days or more. We stayed for two days and the breakfast were the exact same items. The rooms were ok. Some electrical outlets were not working but we managed.

The spot is really cool for a family. Natural Sauna, golf and gym made my days. We stayed 2 days and 1 night. One additional night would have definitely been a plus.

The toilets and bathroom of our room were not clean when we arrived and we had to ask twice to get it cleaned up. At the end someone came and did a good job but the first impression was not good...

The river was great with thermal water, the breakfast was very good with natural orange juice, and the room was clean.

The warm pool, the types of pools in general. One of the pools was dirty slippery on the bottom and the water didn't look clean. There was no shampoo, conditioner, or body cream. The service of the lady in the Cafeteria wasn't very polite.

The hot spring water was not warm enough, so it felt cold when it rained. There weren’t many things to do at the location, which was disappointing. The staff at the counter did not speak English, which made communication very difficult.

Hot springs! Excellent breakfast (included) and dinner (great value) in the restaurant. Setting by the river, nature trail. Location central in the country makes it a great spot to break a cross Costa Rica trip in half. Our second time here.

The staff was very attentive and friendly, the rooms were well equipped and excellent cleanliness. Very delicious food, wide variety of options

I loved the experience I couldn’t expect more

heated thermal pools, natural from nearby river, no fuss, friendly service walk down by river to appreciate forest and small trail spotted Tucans in trees when at breakfast. Driving up to it I thought we were in middle of nowhere, behind the gate this small oasis. Thermal pools open 24 hours/day, even in rain

The facilities are well kept, the staff was very friendly and helpful

The breakfast was not bad but not great either.

Rustic natural hot spring

The hotel room is somewhat outdated but clean. No access to the beverages at the lobby and no coffee machine in the room.