nice location with big rooms and good pool. room was really big and comfortable, perfect for a short stay in that area. the included breakfast was also perfectly fine.

would have loved to have a second towel for the pool and a hair dryer but overall happy with the stay.

The staff is very professional. They helped me resolve a payment issue. They helped me call for food delivery. The restaurant is superb.

There was no AC in the hotel room.

The property was wonderful. The pool is amazing and my room was so new and air conditioned and nice big bathroom. The breakfast that is included was delicious and so amazing. The wait staff at restaurant is so nice and helpful.

The view of the volcano on a clear day was priceless. we loved sitting on the balcony of the room - but honestly we spent most of our time in the nice pool.

Típico breakfast was good but there was no fresh fruit. I just wish there were a few healthy options in the restaurant. we are vegetarian and most of the dishes were meat/fish based.

the pool is large and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked with utensils, internet is reliable

the stairs to our cabin got mud washed onto them by the rain each night and made them very slippery: a problem for our oldest and youngest in the family

Great apartment, view from balcony, very spacey, very nice pool area, nature around, and very nice people at reception

Everyone working there was great! Eduardo was extremely helpful whenever I needed assistance whether at the lodge or looking for things to do in the area.

The pool has a roof which is nice for sun and rain shelter and sunny deck also

The restaurant is only open on weekends.

Very quiet and nice SPA, Swimming pool, friendly staff and beautiful Lodge, I was happy stayed 3 nights here.

Non

Very nice located, beautiful walk in the forest, incredible pool, and Jacuzzi, breakfast was good

There are normal signs of age